The Void Folio feature is available when the Void Folio application parameter is turned on. This feature allows you to void already issued guest folios. You can void a folio only on the same business date the guest checks out.
Use the following guidelines when voiding a folio:
A folio that contains a Bucket Redemption transaction code cannot be voided.
A bill can be voided only on the same business date as it was created.
A bill can be voided only if it has not been moved to AR transfer.
Once the guest checks out, voiding the bill will reinstate the guest.
Void bill removes the bill number from financial postings.
Voided bills will show a status of Void and with zero amounts in the Folio_Tax table.
Parent topic: Manage Billing