You must have the Void Folio application parameter turned on to void a folio.
- From the OPERA Cloud menu, select Bookings.
- Select Reservations and then select Manage Reservation.
- Search and open a reservation an in-house reservation that already has a folio generated or a checked-out reservation with the current business date.
- Click I Want To . . . and select Go To Billing.
- Click I Want To . . . and select Void Folio under the Modify/Update tab.
- Select a folio from the displayed list and click the vertical ellipsis icon.
- Click Void Folio.