The Manage Commissions function processes commission payments to travel agents and other sources of reservations. You can also use it to process reservations that do not qualify for a commission. The system sends such zero commission reservations to commission history and marks them as paid. This prevents issuing a check or EFT payment to the travel agent/source.
- From the OPERA Cloud menu, select Financials, select Commissions, and then select Travel Agent/Source.
- Search for a Travel Agent or Source.
- Select the Actions drop-down list associated with a Travel Agent or Source and then select Go to Commissions.
- A message appears telling you that Commission Records successfully processed. Select OK.
- From the Manage Commissions screen, select an Agent or Reservation.
- Select the Actions drop-down list, and then select Process Zero.
- When the Process Zero Confirmation message appears, select Process Zero.