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Partner Relationship Management and High Tech > MDF Requests > Managing MDF Requests > Rejecting Claims for MDF Requests

Rejecting Claims for MDF Requests

As a market development fund (MDF) claim goes through the approval chain, an approver can reject it.

Before you begin. The MDF claim must have the claim status of Claim Submitted.

To reject a claim for an MDF request

1. Select the MDF request for which you want to reject a claim from the All MDF Requests section on the MDF Request homepage.

   For information on selecting MDF requests, see Finding Records.

2. On the MDF Request Detail page, click the Edit button.
3. On the MDF Request Edit page, select Claim Denied from the Claim Status field. Then click Save.

When you change the claim status to Claim Denied and click Save, the following occurs: a workflow rule sends the appropriate email notifications.