14 Payment

The Payment page enables you to select a payment type that guests will use to settle their account. You can also set up the routing instruction on this page.

Payment Type

In the Payment Type section, there are two options you can select: Credit / Debit Card and Cash. The default selection is the Credit Card or Debit Card, with the credit card information taken while making the reservation.

To change from the default Credit or Debit Card payment type to Cash, select the Cash option.

Figure 14-1 Payment Page

Adding Credit Card Terminal for Credit/Debit Card Option

Figure 14-2 Credit Card Payment Type for Credit/Debit Card Option

Figure 14-3 Credit Card Terminal Selection

To set up payment type by Credit or Debit Card:

1. Select the Credit/Debit Card option.

2. Click the Change Credit Card Terminal button to select a credit card terminal.

3. At the Select a Credit Card Terminal screen, select the Device Area and Terminal from the drop-down list.

4. Click Select Terminal button. The Credit Card Terminal selected successfully appears on screen.

5. To proceed to add the new credit/debit card, click the New Card button.

   Note:

   The information is sent to OPI WebAPI to initiate the credit card registration process once you register the new credit card.
6. A “Registered Credit Card successfully” message appears, showing the credit/debit card number, credit card type, expiry date, and name on card.

   Note:

   If the registration fails, the system prompts ‘New credit card registration is failed’ or any error based on the response from OPI WebAPI.

7. Select the Save & Continue button to proceed to the next step.

Changing Credit Card Terminal with registered Credit/Debit Card.

The application allows you to change the device area or terminal during registration. However, you must ensure the existing information remains the same when doing so.

1. On the Payment screen, select the Change Credit Card Terminal.

2. When the Credit Card Terminal screen with existing selections pops up, select a Device Area and Terminal from the drop-down list.

3. Click the Select Terminal button to refresh the Credit Card Terminal information.

4. The system displays the “Credit card terminal changed successfully” message showing the refreshed Credit or Debit Card details on screen.

5. Click Save & Continue to proceed to the next step.

Routing

Figure 14-4 Routing Page

The Routing option allows you to assign a payer profile to the guest you are checking in.

To assign a payer profile,

1. Manually search for the guest record or click the Travel With button.
2. Scroll to the right of the search result page and click the +Add button of the payer you want to assign.
3. You can now see the added profile in the Paid by section.

   Figure 14-5 Routing Profile

   
   
   
4. To remove the profile from routing, click the X button of the assigned profile.