Configuring Unifier to Connect with Microsoft Exchange Online

You can connect with Microsoft Exchange Online by using an API to access emails from inbound email accounts. To use the API, you will need to configure Unifier to request tokens using OAuth authentication.

Prerequisites

Ensure the following:

Configuration Procedure

To connect with Microsoft Exchange Online via token authentication:

  1. Stop Unifier in WebLogic. For detailed instructions, see Stopping Unifier in WebLogic on Windows.
  2. Run the Unifier Configurator as follows:
    1. In the Unifier Home folder, open the WebLogic directory .
    2. Run configure.bat.
  3. In the Configurator, select the tabs and modify the settings listed below:
    1. In the Email tab, modify the following fields
      1. In the Inbound Email Server field, enter outlook.office365.com.

        Note: Change the server URL if Microsoft updates it.

      2. In the Inbound Email Protocol field, select IMAP or IMAPS.
      3. In the Inbound Email Password field, enter the Client Secret value generated for your registered application.
      4. Click Save.
    2. In the Advanced tab select the Include Custom Properties option and click Save.

      If you already have a custom.properties file, proceed to Step 3.

  4. Modify the custom.properties file as follows:
    1. Add the following properties and set values:
      • skire.action.email.auth = microsoftoauth
      • skire.action.email.msoauth.tenantid = <Tenant ID generated for your registererd application>
      • skire.action.email.msoauth.clientid = <Client ID generated for your registererd application>
    2. Click Save.
  5. Start Unifier in WebLogic. For detailed instructions, see Starting Unifier in WebLogic on Windows

Related Topics

Configuring Unifier Using the Configurator

Editing the SetEnv.bat File on Windows

Changing Unifier Configurator Settings on Windows

Saving the Configuration Settings

Changing Configuration Settings on Windows

Copying the Configuration Data File



Last Published Tuesday, February 20, 2024