Inbox

The Unifier Inbox is:

An internal email feature that allows Unifier shell team members to communicate with each other and maintain a record of the communications. For shells with View-Only status, Mailbox is available for viewing, but you cannot send, edit or delete messages.
The repository that collects external emails related to the shell. These emails can come from shell users or from external users who do not use Unifier. From the Mailbox, users can forward the emails to appropriate members, flag them for review, and reply to them. In addition, these external emails can be linked to business process records.
A cross-shell listing of your Inbox can also be accessed in the Mailbox grouping node of your shell. Refer to the Unifier Programs, Shells, and Projects User Guide for details.
A cross-project listing of your Inbox can also be accessed in the Mailbox grouping node of your project. The Mailbox grouping node displays all of the internal and external emails in a project.

Replies from external users can be tracked and monitored from within your Project Mailbox. Refer to the Unifier Programs, Shells, and Projects User Guide for details.

When you receive an email, your email will appear in the Inbox log.

To view all your email messages (Mailbox) across shells

Go to the Home workspace.
In the left Navigator, click Inbox. All messages sent between shell team members (messages residing in all shell Mailbox Inbox and Sent folders) are listed.
To open a listed message, select it from the list, click the gear menu, and click Open.

When an email is selected from the Inbox log, the contents of the email are displayed on the right along with the possible actions.

You can use the gear menu (  ) to perform the following actions: Open, Flag (All available options are displayed), Clear Flag, Print, and Delete for each record.

The following toolbar options are displayed on the Inbox log:

Toolbar Option	Description
Actions	This option enables you to take the following actions: Flag: To flag one or more emails. All of the following available sub-options are displayed. Call Do not Forward Follow up For Your Information Forward No Response Necessary Read Reply Reply to All Review Clear Flag: To clear the flags. This option is context-sensitive. Print: To print the log. Delete: Delete one or more emails.
View	To customize the view according to the following criteria: Received in last 7 days Received in last 30 days Group by Business Process Group by Origin All Items Create New View... Manage Views... This sub-menu will also contain all views that you have created.
Edit View 	To edit the view (columns) of the Inbox log.
Search 	To open the Search window and enter search parameters. You can search for items that are not currently displayed in the log.
Find on Page 	The Find on Page option enables you to find items on the displayed page. When you click the Find on Page option, the system inserts a new row that enables you to enter your filter parameters.
Refresh (  )	To refresh the log screen.
Expand All Groups OR Collapse All Groups	When you expand a group from the log and select an item: The gear icon menu enables you to Open, Flag, Clear Flag, Print, or Delete the item. The Inbox log splits and the right-hand of the page becomes the reading pane for the message.

To view all your email messages (Mailbox) across shells

See Also