HA Services Status Elements

The values in the fields are color coded as shown in ha-services-status-elements.html#GUID-52311FF4-1D20-4657-877F-06743477A926__V6108460.

Table 3-9 Color Coding in HA Service Status, Overall Tab

Field Name Criteria Description
Available Count in Available = Total SRs Indicates that all ComAgent HA users have available routing status for all of their registered sub resources. Background color is green.
Degraded Value > 0 One or more user has one or more sub resource in degraded state. Background color is yellow.
Unavailable Value > 0 One or more user has one or more sub resource that has no Active Provider. Background color is red.
Alarms - Critical Value > 0 Any HA resource alarm raised by HA User with Critical severity. (Refer to details of Alarms - Critical in Table for more details). Background color is red.
Alarms - Major Value > 0 Any HA resource alarm raised by HA User with Major severity. Background color is orange.
Alarms - Minor Value > 0 Any HA resource alarm raised by HA User with Minor severity. Background color is yellow.
Active SRs Count in Active SRs = Registered SRs One or more sub resources registered by any provider server(s) is not available. Background color is red.
Multiple Active Value = Yes There are multiple Active Providers for one or more sub resource. Background color is red.

Table 3-10 HA Service Status, Overall Tab

Column Name Description
Sub Resource Sub-resource IDs (of selected HA Resource from tab) registered by any HA user or provider server(s).
HA User Routing Status Total SRs Total number of HA Users registered for corresponding HA Resource + sub-resource pair. Sortable.
Available Total number of HA Users that have routing status as Available for corresponding HA Resource + sub-resource pair.
Degraded Total number of HA Users that have routing status as Degraded for corresponding HA Resource + sub-resource pair.
Unavailable Total number of HA Users that have routing status as Unavailable Used for corresponding HA Resource + sub-resource pair.
Alarms - Critical Number of HA resource alarms raised by HA User with Critical severity.
Alarms - Major Number of HA resource alarms raised by HA User with Major severity.
Alarms - Minor Number of HA resource alarms raised by HA User with Minor severity.
Registered SRs Registered SRs Total number of HA providers registered for corresponding HA Resource + sub-resource pair.
Active SRs Total number of HA Providers publishing Active state for corresponding HA Resource + sub-resource pair.
Multiple Active Contains Yes when any HA User detects multiple Active Providers for corresponding HA Resource + sub-resource pair. Otherwise, contains No.

A report can generated for any HA resource on the Overall tab as described in HA Services Status Report section.

The Resource tabs contain information on sub resources and are split into three panes: Sub Resource, User, and Provider panes.

Table 3-11 HA Service Status, Sub Resource Pane

Column Name Description
Sub Resource Sub-resource IDs (of selected HA Resource from tab) registered by any HA user or provider server(s). Sortable.
HA User Routing Status Total Total number of HA Users registered for corresponding HA Resource + sub-resource pair. Sortable.
Available Total number of HA Users that have routing status as Available for corresponding HA Resource + sub-resource pair. Sortable.
Degraded Total number of HA Users that have routing status as Degraded for corresponding HA Resource + sub-resource pair. Sortable.
Unavailable Total number of HA Users that have routing status as Unavailable Used for corresponding HA Resource + sub-resource pair. Sortable.
Multiple Active Contains Yes when any HA User detects multiple Active Providers for corresponding HA Resource + sub-resource pair. Otherwise, contains No. Sortable.
HA Provider Routing Status Total Total number of HA providers registered for corresponding HA Resource + sub-resource pair. Sortable.
Active Total number of HA Providers publishing Active state for corresponding HA Resource + sub-resource pair. Sortable.

Table 3-12 HA Service Status, HA Users Pane

Column Name Description
Hostname

Displays user servers that have registered for corresponding HA Resource (selected from Tabs) + sub-resource (selected in Sub Resource pane).

When server is selected in provider pane, then it displays only those user servers that have status data available from selected provider server. Sortable.

Routing Status

Displays routing status of HA Resource + sub-resource pair at corresponding user server.

If there exist a Provider with Active HA role, then it displays routing status as Available or Degraded (Based on congestion level with that provider), otherwise it displays Unavailable.

When server is selected in Provider pane, then it displays Routing status available at corresponding user server with the selected provider server. Sortable.

HA Role

When corresponding user server has status data available from Provider server(s), then it displays HA Role from first Provider server, based on following order of their HA role.

  • Active
  • Standby
  • Spare
  • Observer
  • OutOfSrvc

If the corresponding user server does not have status data from any Provider, then it displays HA Role as OutOfSrvc.

When the server is selected in Provider pane, then it displays HA Role available at corresponding user server for the selected provider server. Sortable.

Provider

Displays name of the Provider server for which HA Role is being displayed.

If the corresponding user server does not have status data from any Provider, then it displays "----".

When the Provider server is selected in Provider pane, then it displays the name of that selected Provider server. Sortable.

Congestion Level Displays congestion level with the provider server. Sortable.
Multiple Active

Contains Yes when there are multiple active providers known to corresponding user server.

When Provider server is selected in Provider pane, then it displays "----" for this field. Sortable.

Update Time Displays timestamp when update HA status was received from provider server. Sortable.

Table 3-13 HA Service Status, HA Providers Pane

Column Name Description
Hostname

Displays provider server that have registered for corresponding HA Resource (selected from Tabs) + sub resource (selected in Sub Resource pane).

When server is selected in user pane, then it displays list of provider server for which state data is available at selected user server. Sortable.

State

Displays HA state as published by corresponding provider server.

When server is selected in user pane, then it displays HA status available at selected user server, from corresponding provider server. Sortable.

Update Time

Displays timestamp when application has updated HA status at corresponding provider server.

When server is selected in user pane, then it displays timestamp when HA status was received at selected user server, from corresponding provider server. Sortable.

Table 3-14 Color Coding for HA Service Status, Sub Resource Tab

Pane Field Name Color Code Criteria Description
Sub Resource Pane (Top most pane) Available - HA User Routing Status Green Count in Available = Total All users registered for corresponding Resource + sub-resource pair has routing status as Available.
Degraded - HA User Routing Status Yellow Value > 0 One or more users have routing status as Degraded for corresponding Resource + sub-Resource pair.
Unavailable - HA User Routing Status Red Value > 0 One or more users have routing status as Unavailable for corresponding Resource + sub-resource pair.
Active - HA Provider Routing Status Red Value > 1 Indicates there exists multiple Active Providers for corresponding Resource + sub-resource pair.
User Pane (Lower left pane) Routing Status Red/​Yellow

Red when value = Unavailable

Yellow when value = Degraded

Indicates corresponding user server does not have healthy routing status with Active provider server for selected HA resource + sub-resource pair.
Multiple Active Red Value = Yes Indicates corresponding user server has multiple Active provider servers for selected HA resource + sub-resource pair.