7 Quick Billing

The Quick Billing function is designed to expedite the check-out process during disembarkation, and enable invoices to be printed in batches using a filter. This function is accessible from File Menu, Cashier, Guest Quick Billing.

Figure 7-1 Quick Balance Selection Criteria


This figure shows the Quick Balance Selection Criteria

Table 7-1 Quick Balance Selection Criteria

Field Description

Passenger Invoices

Type of invoice form.

Embarkation Date

Embarkation Date filter.

Disembarkation Date

Disembarkation Date filter.

Express Check Out

Select to include/exclude in Express Check-Out.

Payment Type

Payment type filter.

Redirected Payment Type

Redirect selected payment to another payment method.

Package Plan

Filter by Package Plan.

Folio Balance

Filter by folio balance, for example: greater than or equal to X value.

Do not collect non-refundable credit

Credit balance withheld for use in future cruise.

Deck

Invoice sort order by deck.

Starboard/Portside

Invoice sort order Starboard/Portside.

Section

Invoice sort order by section.

Disable accounts

Update account status to "allow manual postings only" or "blocked all postings"

Process 0 bal with transactions

Include guests that have already settled in full and allow a reprint of the invoice in Quick Billing window.

Process 0 balance accounts

Include 0 balance accounts with/without transactions.

Group

To include Group Account.

Printer

Printer assigned for invoice printing, number of copies to print and print orientation.

Charge Commission

Define whether applicable commission applies when balancing the accounts.

Figure 7-2 Quick Balance Selected Tab


This figure shows the Quick Balance Selected Tab

Table 7-2 Field Definition of Guest Quick Balance

Field Description

Cabin

Cabin number.

Deck

Location of Cabin.

Name

Guest Name.

Balance

Total Invoice Balance.

Auth

Authorization Status.

Print

Invoice Printed status.

Status

Close Posting status or Invalid Address validated during Balance process.

Statistics

Indicator count of selected, processed, and remaining accounts and close posting - successful/fail with its value is in balance or charged.

Send eMail

Invoices are emailed to guest on-board email account.

Close Postings

Set invoice postings to close.

Balance

Process balancing for selected accounts.

Print

Print invoices for selected accounts.

Guest Quick Billing

Quick Bill Printing

The Selection Criteria tab in the Guest Quick Billing function determines the type of invoices to print/pay based on the criteria chosen for all disembarking passengers, for example, passenger paying by credit card or only guest with x outstanding amount.

  1. From the Cashier file menu, select Guest Quick Billing function.

  2. In the Guest Quick Balance window, select an invoice type, Embarkation Date, Disembarkation Date, Payment Type, Folio Balance (if applicable), Deck, and Section.

  3. In the Printer section, select an invoice printer, enter the number of copies to print, select the print orientation, and click Print.

  4. In the Quick Printing prompt, select Yes to continue.

Quick Bill Balance

Other than printing invoices by batch, balancing the passenger account is possible if there is a credit card on file.

  1. Repeat steps 1 to 3 of the above.

  2. In the Disable accounts field, select the appropriate Posting status from the drop-down list.

  3. Navigate to the Selected tab to verify the result, and adjust the selection until the desired result is achieved.

  4. To exclude a passenger from the search results, right-click on the name and then click Remove. Once the passenger is removed, the statistic count updates accordingly.

  5. At the Confirmation prompt, click Yes to confirm and then click Balance.

  6. Click Yes at the Quick Balance prompt, then click OK at the Quick Balance Info prompt.

    Figure 7-3 Quick Balance Info Prompt


    This figure shows the Quick Balance Info Prompt
  7. In the Quick Balance Info warning prompt, read the warning, and then click OK to proceed.

    Figure 7-4 Quick Balance Info on Balance


    This figure shows the Quick Balance Info on Balance
  8. The total charged value and number of accounts processed are shown in the Statistic section once the account is balanced successfully.

    Figure 7-5 Statistic of Account Processed and Value Charged


    This figure shows the Statistic of Account Processed and Value Charged
  9. Click the Close Postings to flag the posting as close.

Quick Bill eMail

Passengers or crew members that haves on-board email accounts can opt to receive copies of their invoices by email. This function is controlled by a parameter. Consult your IT Department for setup if this capability requires configuration.

  1. See steps 1 to 4 of Quick Bill Balance. If no printer is assigned, the system disables the Send eMail feature.
  2. Navigate to the Selected tab and click Send eMail.
  3. Without balancing the invoice, click Send eMail.
  4. At the Quick Printing prompt, click Yes to proceed. An “e-Mail sent” status is added to the Auth column when the invoice is successfully sent.

    Figure 7-6 Invoice Successfully Emailed Indicator


    This figure shows the Invoice Successfully Emailed Indicator

Quick Bill Balance with Commission

The Quick Bill Balance with Commission feature enables you to charge credit card commissions at the point of balancing the passenger account. By default, the Charge Commission is selected in the Criteria Selection tab, and the commission values are then calculated by the system based on the pre-defined commission linked to the Financial Department — Credit.

  1. Perform steps 1 to 4 from the Quick Bill Balance section above.

    Note:

    To exclude a commission charge for certain payment type, filter using the Payment type and deselect the Charge Commission check box.
  2. Navigate to the Selected tab to verify the results and adjust the selection until you achieve the desire results. The chargeable commission appears in the commission column.
  3. To exclude a passenger from the search results, right-click on the name and click Remove.
  4. Click Balance to proceed.
  5. In the prompt, click OK and note each prompt message before proceeding to the next.
  6. In the Statistic section, the total value charged and number of accounts processed get updated.
  7. Click Close Postings flag the posting as close on these accounts.

Residents Quick Billing

The Residents Quick Billing function is the exact same function as Guest Quick Billing with the exception that it only filters the Residents accounts instead of passengers. Those accounts must have a check mark in the Residents field in Edit Information, Other Parameter Resident.

System Accounts Quick Billing

System Accounts Quick Billing is a process that only balances the System Accounts and has lesser criteria to select from than Guest Quick Billing.

Figure 7-7 System Account Quick Billing


This figure shows the System Account Quick Billing
  1. From the Cashier file menu, select the System Account Quick Billing option.
  2. In the Invoices section, select the Invoice format, then navigate to the Criteria tab and select Balancing End Date, Payment Type, Folio Balance, if any.
  3. If Enable System Account to post to future cruise on embarkation date after full payment is selected, all postings posted after the invoice is fully paid are recorded in the next cruise.
  4. In the Printer selection, select ans invoice printer, enter the number of copies to print and the print orientation, and click Print.
  5. Perform steps 3 to 9 of Quick Bill Balance.

Group Quick Billing

The Group Quick Billing function is similar to Guest Quick Billing, and only filters the Group Account, excluding all group members.

Figure 7-8 Group Quick Billing Window


This figure shows the Group Quick Billing Window

Perform steps 1 to 9 of Quick Bill Balance.