Contents

Title and Copyright Information

Preface

1 Front Desk Function

• Batch Reporting
  • Passenger Disembark Assistant Setup
  • Child Locator
  • Checking Out a Child
  • Changing the Pick-up Person
  • Advance Board Card Printing
  • BoardCard Wizard
  • Check In/Out Status
  • Cruise Comment
  • Cabin Availability
  • Searching for Available Cabin
  • Viewing Availability Using Deck Plan
  • Cabin Overview
  • Cabin Status
  • Postings Overview
  • Amenities Overview
  • Itinerary Overview
  • Flights Overview
  • Adding/Removing Flight Information
  • Comments Overview
  • Revenue Overview
  • Add Work Order
  • Adding Work Orders by Batch

2 Cashier Function

• Search Panel
• Searching For Guest
• Guest Info Tab
• Creating a New Reservation
• Editing a Reservation
• Canceling Reservation
• Posting Status
• Creating a Party
• Adding to Group
• Removing from Group
• Primary Guest
• Show Log
• Guardian Assignment
• Mark No Show
• Service Charge
• Disabling Service Charge Posting
• Add to Disembark Group
• Remove from Debark Group
• Disc, Route, Pkg Tab
• Pay for Another Party
• Paid by Another Party
• Advanced Routing
• Deleting an Existing Routing
• SPMS Discount
• Deleting a Discount
• MICROS Discount
• Assigning Point-of-Sale (POS) Discount Level
• Micros Advance Discount
• Disallow Department
• Package Plan
• Assigning / Purchasing a Package Plan
• Refunding a Package Plan
• Routing a Package Plan Posting
• Balancing a Package Invoice Manually
• Invoice Tab
• Add Posting
• Void Posting
• Pay Invoice
• Paying an Invoice by Cash
• Paying an Invoice with Foreign Currency
• Paying an Invoice by City Ledger
• Disable Posting Automatically
• Resetting Posting Status to Allowed
• Payment by Credit Card
• Print Invoice
• Preview Invoice
• Emailing an Invoice
• Exporting an Invoice
• Custom Excel Export
• Move & Route
• Setting Up Charge Route
• Criteria Discount
• Item Discount
• Hide No Print
• Transactions Marked with No Prints
• To Reset No Print Transactions to Original State
• Set Credit Limit
• Close Posting
• Set Spending Limit
• Show Pre-Cruise Invoice
• Converting a Pre-Cruise Invoice into Actual Posting
• Undoing Non-Converted Pre-Cruise Posting
• More Guest Info Tab
• Take Picture
• Cruise Reservation Related Info
• Document Return
• Service Info Tab
• Setting Up an Amenity / Special Request
• Marking Items as Delivered
• Activity Viewer Tab
• Navigating Through Activity Viewer
• Printing an Itinerary
• Revenue Analyzer Tab
• History Tab
• Creating Future Reservation
• Editing Future Reservation
• Removing Future Reservation
• Comments Tab
• Adding a Comment/Sub-Comment
• Attaching Image File
• Resolving a Comment
• Other Info Tab
• Flight Assignment
• Travel Documents Tab
• Adding/Editing a Travel Document
• Custom Info Tab
• Guest History Tab
• Loyalty/TrackIt Tab
• Adding / Editing a Loyalty Program
• Confiscated Item
• Renew Reservation Function
• Express Reservation Function
• Get Credit Cards Function
• Registering Multiple Credit Card
• Check In Function
• Check Out Function
• Print Board Card Function
• Change Cabin Function
• Changing an Assigned Cabin
• Messages Function
• Creating / Editing a Message
• Delivering / Undo Delivery of a Message
• Deleting a Message
• Printing a Message
• Turning Message Light On/Off
• Express Edit Information Function

3 System Accounts

• Creating a System Account
• Changing the System Account Information
• Enabling Posting for Next Cruise
• Applying Payment to Next Cruise Posting
• Discount & Routing Tab
• Registering a Credit Card
• Setting an Inactive Account

4 Groups

• Group Info Tab
• Creating New Group Account
• Editing a Group Account
• Discounts & Routing Tab
• Setting up Discounts
• Group Invoice Tab
• Itinerary Planner Tab
• Group Credit Card
• Adding Reservation to Group Account
• Checking in Group Account
• Checking Out Group Account

5 Visitors

• Adding New Visitor
• Editing Visitor Information
• Enabling/Disabling a Visitor
• Changing Status to Onboard/Ashore
• Scanning Travel Document
• Adding Future Visit

6 Gift Card

7 Quick Billing

• Guest Quick Billing
• Quick Bill eMail
• Quick Bill Balance with Commission
• Residents Quick Billing
• System Accounts Quick Billing
• Group Quick Billing

8 Quick Postings

• Quick Discount
• Quick Check-Out
• Quick Service Charge Posting
• Quick Messages

9 Flight Assignment

• Assigning Flight Details

10 Ashore Deny List

• Denying Passengers from Going Ashore
• Removing Passenger from Going Ashore List

11 Batch Assign Disembark Group

• Assigning Passengers to Disembarkation Group
• Un-assigning Passengers to Disembarkation Group

12 Print Disembark Letter

13 Unposted Package Posting

14 Cashier Sessions

• Opening a Cashier Session
• Closing a Cashier Session
• Resolving Imbalance Cashier Session
• Transferring Money From/To Ship

15 Options

16 Security

• Change Password
• User Logfile
• Gangway Logfile
• Count Onboard/Shoreside
• Guests/Crew Onboard
• Guest/Crew Shoreside
• Port/Visa Requirement