In the Product Setup module, you can configure the reservation-based restaurants as well as their meal periods.
Note:
Once a new location or product is added, you must grant the users the permission to access in the User Setup module.To filter by the name or code of the location or product,
Select Product Setup
Within the List of Location/ Product section, type in the name or code that you are looking for
Matching results are displayed automatically
To remove the filter, delete the entries from the search field
Adding a Product
Select Product Setup
Select the location of the ship
Click Add Product and enter the following information:
Product Details section:
Location: Name of the location will be automatically displayed
Code: Enter the code used for inventory set up, describing the meal period of each location, for example, Break, Lunch, Dinner
Name: Enter the name of the product. Recommended to use ‘Code at location’, for example, ‘Dinner at Steak Restaurant’
Product Group: Select the Product Group used for validation of conflicting reservations for the same date and product group. This is to prevent multiple dining reservations for the same guests on the same date/ product
Type:
Open: Open seating and dining reservations cannot be made
Assigned: Allow dining reservations to be made
Guests: Minimum guests required for a dining reservation
Book By:
Reservation: Inventory and deduction based on table tops/ covers
Guest: Inventory and deduction based on numbers of guests
Book Table: Enable by default and don’t disable it
Default Turn: The default value is 120 minutes. Enter the average time the guests is expected to utilize a table from the moment they check in to the restaurant to the moment they leave
Res Increment: The default value is 30 minutes. Enter the average time required to set the dining table for the next guest
Book Duration: Enable this to allow validation of inventory if Default Turn <> Res Increment. Validation of Duration = Res Time + Res Increment, for example, 6PM + 30 minutes in Duration = Res Time + Default Turn, for example 6PM + 120 minutes. If an inventory is present for all time slots in the above durations, a reservation cannot be created. Recommended to disable if Type = Assigned
Server: Number of servers assigned to this product
Current Price: Descriptor for a cover charge per seat
Future Price: Descriptor for a future cover charge per seat
Future Date: Date from when the Future Price is valid
Guest Name: Enable to ensure records for all passengers linked to a reservation are created. This is to prevent multiple dining reservations for the same guests on the same date/ product
Min Age: Minimum age of reservation holders
Fill Station: Enable this to allow usage of Table Recommendation functionality. Recommended to always turn it on
DR Link: Link between dining rooms created in Ship and Product Setup. Enter the two-letter code of the dining room, created in the Ship Setup module.
Card Report: Select the report file used for Check In Ticket printing
Print Receipt: Enable this for ticket printing during the Check In process
Web Booking Configuration section:
Pre Cruise Sales: Enable to allow pre cruises sales such as web bookings before the cruise start date
Multi Reservation Restriction: Enable to restrict multiple dining reservations for the same day and the same meal period.
No. Reservation After: Enter the time after which Walk In reservation cannot be made anymore
Min Guests: Minimum guests required for a dining reservation
Max Guests: Maximum guests allowed for a dining reservation
Multi Reservation per Table: If the product is configured as Book BY Reservation, enable to create different dining reservations per table top, for example,.2TOP inventory was used by one passenger and the remaining capacity of 1 can be used for another dining reservation for one passenger
Multi Table per Reservation: If the product is configured as Book BY Reservation, enable to use multiple table tops for this dining reservation, for example, link a 2TOP and 4TOP inventory to accommodate six guests if a 6TOP is not available
Turn Times section:
In this section, the Turn Time for each Table Type can be modified. This is a default setting in the Table Properties panel when inserting a new table in the Layout Setup module or the Check In tab
Click Save
Editing A Product
Select Product Setup
Select the ship and location to which the product belongs to
Select the product that should be modified
Make the required change
Click Save
Deleting A Product
Select Product Setup
Select the ship and location to which the product belongs to
Select the product
Click Delete Product and confirm deletion
Note:
You can only delete a product that does not have upcoming reservations.