Running the Payment Predictor Application Engine Process

The Payment Predictor process automatically matches payments with open items for a customer based on a predefined payment predictor method. When you set up Payment Predictor, you define algorithms, algorithm groups, and methods. You specify in each payment predictor method how to handle the exceptional conditions, such as overpayments or underpayments, for the algorithm group that you associate with the method.

The Payment Predictor process either matches the payment and sets it to post or sends the payment matching results to a payment worksheet for review. If the payment predictor method designated that the process create a payment worksheet, the worksheet shows how Payment Predictor applied the payment and made adjustments based on the instructions in the method.

If the system sends the payment matching results to a payment worksheet, you must review the worksheet. You must decide whether to accept the matching results as they are or make other adjustments. When you finish working with the payment worksheet, you set the payment to post.

If the process does not generate a worksheet, it creates a payment group and sets it to post.

Run the Receivables Update Application Engine process to post any new items that the process created and to create accounting entries.

Perform the following tasks before you run the Payment Predictor process:

1. Define payment predictor methods.

2. Assign a payment predictor method to a business unit.

3. Override the payment predictor method for individual customers if needed.

4. Enter balanced deposits with reference information for payments.

5. Select the Payment Predictor check box for the payments.

   Each payment must have a magnetic ink character recognition (MICR) ID, a customer ID, or some other type of reference information. If the payment does not have reference information, use a payment predictor method that has a step to route the unidentified payment to a control account and generate a worksheet.

6. Verify that the deposits are in balance.

7. If you import vendor rebates from PeopleSoft Purchasing or claimbacks from PeopleSoft Order Management, you must activate the CHKREBAT step in the PREPARE section of the AR_PREDICT1 Application Engine process.

Use the Payment Predictor page (PP_REQUEST) to define run parameters for the Payment Predictor process.

Navigation:

Accounts Receivable > Payments > Apply Payments > Request Payment Predictor > Payment Predictor

Use the Process Reset page (AR_RESET) to reset the Payment Predictor process.

Unlock and rerun the process.

Navigation:

Accounts Receivable > Receivables Update > Archive Receivables > Reset Process > Process Reset

Enter your search criteria for the process instance and click Refresh.

Not Successful Process Requests, select the process instance that you want to reset.

Use the Process List page (PMN_PRCSLIST) to review the multiple processes in a job.

Navigation:

PeopleTools > Process Scheduler > Process Monitor > Process List

Click Process Monitor on the Payment Predictor page.

Because Payment Predictor is a job (a collection of multiple processes), you may need to restart multiple processes. Find the processes that you need to restart.