Managing Revenue Plans

This section provides an overview of revenue plans and discusses how to define revenue plans, manage revenue, review revenue, and redistribute revenue.

Note: The pages discussed in this section are available for transactions where PeopleSoft Contracts manages revenue. This includes one-time transactions only. These pages are not available for recurring and on-demand transactions. For those transactions, PeopleSoft BillingManaging Revenue Plansmanages revenue.

Page Name

Definition Name

Usage

Revenue Plan Page

CA_ACCTPLAN

Define a revenue plan for contract lines in which revenue is managed by PeopleSoft Contracts. Place revenue plans on hold from this page.

Review Revenue Services for CRM Page

CA_AP_MGMT_AI_CRM

Review revenue plans with the As-incurred revenue recognition method for PeopleSoft CRM.

CRM Journal Accounting Lines Page

CA_ACCT_LINE_TXN

Review PeopleSoft CRM contract line journal entry details for one-time transactions. Inquire about the accounting entries after you have run the Accounting Rules Engine and your accounting entries have gone through the Journal Generator Update process and have been posted to the general ledger.

Redistribute CRM Page

CA_AP_CRM_SUMMARY

Redistribute revenue accounting lines that the system has generated for an as-incurred revenue plan. The system limits redistribution of revenue to departments only.

This section discusses:

  • Revenue plans

  • Revenue management

  • Revenue review

  • Revenue redistribution

Revenue Plan

The system creates a revenue plan with an As-incurred revenue method for the one-time transactions sent from PeopleSoft CRM to the PeopleSoft Transaction Billing Processor. Contract lines related to the PeopleSoft CRM transaction are linked to the revenue plan. Since PeopleSoft Contracts manages revenue for these transactions, you can manage the revenue plan fields on the contract.

You can place or remove a hold on a revenue plan or cancel a revenue plan from the Revenue Plan page. When you place a revenue plan on hold, any revenue recognition activity associated with this plan is not processed.

No revenue plans are created for transactions where PeopleSoft Billing manages revenue. This includes recurring and on-demand transactions.

See Understanding Revenue Plans.

Revenue Management

The revenue management page (Review Revenue Services for CRM) determines where to retrieve amounts from, depending on the revenue method. The As-incurred method evaluates the transaction source (TXN_SOURCE) of the plan to determine from where to retrieve amounts.

The Review Revenue Services for CRM page is summary view of the accounting entry table (CA_ACCTG_LN_TXN). From this page, you have visibility to the agreement number, service order ID, case ID, or capture ID.

Review Revenue

You can review revenue that has been recognized to date and pending revenue recognition for any cross-section of your system.

Redistribute Revenue

You can initiate the redistribution of revenue accounting associated with PeopleSoft CRM transactions on the Redistribute CRM page in the PeopleSoft Transaction Billing Processor. You can redistribute PeopleSoft CRM transactions that are associated with an As-incurred revenue plan only. You cannot redistribute recurring and on-demand transactions since PeopleSoft Billing manages revenue for those transactions. The Redistribute CRM page enables you to view all transactions for all contract lines associated with that revenue plan.

Use the Revenue Plan page (CA_ACCTPLAN) to define a revenue plan for contract lines in which revenue is managed by PeopleSoft Contracts.

Place revenue plans on hold from this page.

Navigation:

Customer Contracts > Schedule and Process Revenue > Define Revenue Plan

This example illustrates the fields and controls on the Revenue Plan page. You can find definitions for the fields and controls later on this page.

Revenue Plan page

Field or Control

Description

Plan Status

Controls your ability to enter information into, and the processing that occurs against, the revenue plan. The available revenue plan status that you can control are: Pending, Ready, Completed, and Cancelled.

Hold

Select to place this revenue plan on hold. Any revenue recognition activity associated with this plan is not processed. You can view plans that are on hold from the revenue management page; however, you can only initiate and remove a hold on a revenue plan from this page. This option is not available on revenue plans with a Pending status.

Note: If there is a credit hold on a customer in PeopleSoft CRM, then the contract administrator must set the revenue plan to hold to prevent transactions from occurring. If the Hold check box is selected, then the contract administrator must manually release the hold when revenue can again be recognized.

PeopleSoft CRM transactions cannot be processed while the revenue plan is on hold.

Note: For PeopleSoft CRM transactions where PeopleSoft Contracts manages revenue, the revenue method is As-incurred. This page is not available for recurring and on-demand transactions.

See Understanding Revenue Plans.

Use the Review Revenue Services for CRM page (CA_AP_MGMT_AI_CRM) to review revenue plans with the As-incurred revenue recognition method for PeopleSoft CRM.

Navigation:

Customer Contracts > Review Revenue > Review Revenue Services CRM

This example illustrates the fields and controls on the Review Revenue Services for CRM page. You can find definitions for the fields and controls later on this page.

Review Revenue Services for CRM page

Use the fields in the Search Criteria group box to filter your search results by entering specific values in these fields. If you leave all fields blank, the search returns all revenue plans for all active contracts within your system.

Note: This page is available for PeopleSoft CRM transactions with an As-incurred revenue recognition method. This page is not available for recurring and on-demand transactions.

Review Revenue Services for CRM: General Tab

Field or Control

Description

Transaction Type

Indicates the type of PeopleSoft CRM transaction. Values may include: Agreement, Service Order, Order Capture, and Case.

Amount

Displays the total amount for the revenue plan associated with this row.

Review Revenue Services for CRM: Detail Tab

Select the Detail tab.

This example illustrates the fields and controls on the Review Revenue Services for CRM page: Detail tab. You can find definitions for the fields and controls later on this page.

Review Revenue Services for CRM page: Detail tab

Review Revenue Services for CRM: Contract Tab

Select the Contract tab.

This example illustrates the fields and controls on the Review Revenue Services for CRM page: Contract tab. You can find definitions for the fields and controls later on this page.

Review Revenue Services for CRM page: Contract tab

Field or Control

Description

Business Unit

Displays the PeopleSoft Contracts business unit associated with the revenue plan.

Contract

Displays the contract associated with the revenue plan.

Revenue Plan

Displays the revenue plan.

Revenue Plan Status

Displays the status of the revenue plan.

Hold

Indicates whether this revenue plan has been placed on hold.

Hold Date

Displays the date that the revenue plan was placed on hold.

GL Business Unit

Displays the PeopleSoft General Ledger business unit associated with this revenue plan.

Sold To Customer

Displays the customer buying the products and services specified on the contract that is associated with this revenue plan.

Use the Ca Acct Line Txn (CRM Journal Accounting Lines) page (CA_ACCT_LINE_TXN) to review PeopleSoft CRM contract line journal entry details for one-time transactions.

Inquire about the accounting entries after you have run the Accounting Rules Engine and your accounting entries have gone through the Journal Generator Update process and have been posted to the general ledger.

Navigation:

Customer Contracts > Review Revenue > CRM Jrnl Acctg Lines

This example illustrates the fields and controls on the CRM Journal Accounting Lines page (credit entry). You can find definitions for the fields and controls later on this page.

CRM Journal Accounting Lines page (credit entry)

This example illustrates the fields and controls on the CRM Journal Accounting Lines page (debit entry). You can find definitions for the fields and controls later on this page.

CRM Journal Accounting Lines page (debit entry)

Note: Your contract accounting entries must have posted successfully to the GL by the Journal Generator process to view them here.

Note: No data appears on this page for transactions where PeopleSoft Billing Manages revenue. PeopleSoft Billing handles the booking of the revenue for recurring and on-demand transactions.

See Reviewing Revenue.

Use the Redistribute CRM page (CA_AP_CRM_SUMMARY) to redistribute revenue accounting lines that the system has generated for an as-incurred revenue plan.

The system limits redistribution of revenue to departments only.

Navigation:

Customer Contracts > Adjust Revenue and Billing > Redistribute CRM

This example illustrates the fields and controls on the Redistribute CRM page. You can find definitions for the fields and controls later on this page.

Redistribute CRM page

Note: This page is available for PeopleSoft CRM transactions with an as-incurred revenue recognition method. This page is not available for recurring and on-demand transactions.

Field or Control

Description

Recognized Amount

Amount of revenue that has been recognized to date for this revenue plan. You can redistribute only revenue that has already been recognized.

Redistribute

After you have selected the transactions or entries that you want to redistribute, click this button to initiate the redistribution process.

CRM Redistribution: General Tab

Field or Control

Description

Line# (line number)

Displays the contract line number that you associated with the revenue plan for this transaction. A contract line can have multiple transactions.

Redistribute

Select this check box to redistribute revenue for the row.

Transaction Type

Indicates the type of PeopleSoft CRM transaction. Values may include: Agreement, Service Order, Order Capture, and Case.

Distribution Type

Each different type of accounting distribution entry is distinguished by distribution type. Examples include revenue, contract liability, contract asset, interunit credit, and interunit debit.

Accounting Date

Displays the accounting date, which reflects the accounting period in which the entries were booked.

Amount

Displays the amount of revenue, in the PeopleSoft General Ledger business unit's base currency that was booked for this row.

Redistribute CRM: Detail Tab

Select the Detail tab.

This example illustrates the fields and controls on the Redistribute CRM: Detail tab. You can find definitions for the fields and controls later on this page.

Redistribute CRM: Detail tab

Redistribute CRM: ChartFields Tab

Select the ChartFields tab.

Field or Control

Description

PostSeq# (posting sequence number)

The system inserts a posting sequence number for each new row that is added to this table where the other keys for the row are the same.

Account

Classifies the nature of a transaction. Used for corporate accounts.

Alternate Account

Classifies the nature of a transaction for regulatory authorities. Used for statutory accounts.

Operating Unit

Used to indicate a location, such as distribution warehouse or a sales center. It can also be used for responsibility reporting, such as a profit center.

Fund Code

ChartField that represents structural units for education and government accounting. Can also represent a divisional breakdown in your organization.

Department

ChartField that indicates who is responsible for or affected by the transaction.

Program Code

ChartField that identifies groups of related activities, cost centers, revenue centers, responsibility centers, and academic programs. Tracks revenue and expenditures for programs.

Class Field

ChartField that identifies a particular appropriation when you combine it with a Fund, DeptID, Program Code, and Budget Reference.

Budget Reference

ChartField that identifies unique control budgets when individual budgets share budget keys and overlapping budget periods.

Product

Captures additional information useful for profitability and cash flow analysis, for example.

Affiliate

Used as one approach for interunit journal processing and consolidated reporting. Provides a way to map transactions between business units while using a single intercompany account.

Fund Affiliate

ChartField that is used to correlate transactions between funds when using a single intraunit account.

Operating Unit Affiliate

ChartField that is used to correlate transactions between operating units when using a single intraunit account.

Statistics Codes

ChartField that identifies non-monetary statistical amounts.

Reversing Entry

This field indicates whether this entry was the result of a redistribution.