Using Payment Predictor with Service Purchase Items

Payment Predictor is disabled by default for new customers representing Pension employees.

You can use Payment Predictor for service purchase items to process items in batch, but with only the REF_ONE or #REFS algorithm. Other algorithms will exclude service purchase items from processing.

A user can create new algorithms, but it is the user’s responsibility to test the functionality of these algorithms with service purchase items.

Careful setup is required when using Payment Predictor with service purchase items. Use the following steps to set up Payment Predictor for service purchase items:

1. Deselect the Payment Predictor Hold check box on the Service Default Values page (SCM Integrations > Setup > Service Default Values > Service Default Values) during customer creation or in the Customer Information component on the Bill To Options page (Customers > Customer Information > General Information > Bill To Options) after the customer has been created in Receivables.

   See Setting Up and Modifying Overdue Charge Settings for Pension Administration Customers.

   See Adding General Customer Information.

2. Define the Payment Predictor Method to use only the #REF_ONE or #REFS algorithm on the Predictor Method page (Set Up Financials/Supply Chain > Product Related > Receivables > Payments > Predictor Method > Predictor Method). In general, avoid selection of write-off and adjustment options because selecting them can lead to unexpected adjustments on service purchase items.

   See Defining Payment Predictor Methods.

3. Select a Payment Predictor Method during customer setup for customers representing Pension employees on the Receivables Options - Payment Options page (Set Up Financials/Supply Chain > Business Unit Related > Receivables > Receivables Options > Payment Options).

   See Defining Business Unit Defaults by SetID.