Viewing Customer Information

This topic discusses the pagelets used to view customer information.

Use the following pagelets to view customer information.

Pagelet Name

Usage

For More Information

Buying Agreements

Displays buying agreements. Employees can navigate into buying agreement details.

See Understanding Buying Agreements.

Customer Account Balances

Displays account balances for a customer.

See General Information - Credit Profile - General Page.

Customer Aging

Displays customer aging information.

See General Information - Credit Profile - General Page.

Customer Conversations

Displays recent conversations for a customer. Employees can navigate into individual conversation detail or add a new conversation.

See Understanding Conversations.

Customer Notes

Displays notes that are assigned to a customer.

See General Information - Notes Page.

Customer Search

Enables employees to search for existing customers to populate the additional pagelets with customer data.

See Adding General Customer Information.

See .

Expiring Buying Agreements

Displays buying agreements that are going to expire for a customer. Employees can navigate into buying agreement details.

See Setting Up Buying Agreements.

Invoice Summary

Displays summarized invoice information. Employees can navigate into invoice details.

See Standard Billing - Add a New Value Page.

Last 10 Product Purchases

Displays the last 10 purchases for a customer. Employees can navigate to see order and product information.

See Establishing Product Definitions.

Last 10 Shipments

Displays the last 10 shipments for a customer. Employees can navigate to see order and shipping information.

See Maintaining Order Schedule Information.

Recent Orders

Displays recent orders. Employees can navigate into order details.

See Understanding Sales Order Entry.

See Maintaining Header and Line Information.

See Maintaining Order Schedule Information.

Recent Quotes

Displays recent quotes. Employees can navigate into quotation details.

See Understanding Sales Order and Quotation EIPs in PeopleSoft Order Management.

Recent RMAs

Displays recent returns. Employees can navigate into RMA details.

See Understanding Sales Order and Quotation EIPs in PeopleSoft Order Management.

Schedules Past Ship Date

Displays schedules that are past the ship date for a customer. Employees can navigate to see order and shipping information.

See Maintaining Additional Order Schedule Information.

Trade Promotions

Displays trade promotions for a customer. Employees can navigate into individual trade promotion detail.