Managing Supplier Change Request Approvals

This topic includes information about managing supplier change request approvals.

Page Name

Definition Name

Usage

Manage Request Approval Page

SUP_OB_MASS_APR

Manage approvals for the submitted change requests.

Use the Manage Request Approval page (SUP_OB_MASS_APR) to manage approvals for the submitted change requests.

Navigation:

  • Suppliers > Supplier Change Request > Change Request Approval

  • Suppliers > Supplier Administration Center > Manage Request Approval

This example illustrates the fields and controls on the Manage Request Approval search page (Supplier Change Request). You can find definitions for the fields and controls later on this page.

Manage Request Approval

This example illustrates the fields and controls on the Manage Request Approval detail page for a supplier change request. You can find definitions for the fields and controls later on this page.

Manage Request Approval detail page

To locate requests that require your approval, enter search criteria and click the Search button.

Note: Initial supplier requests submitted to the Editor/Approver will not generate any search results with Status as “Pending Editor Review”. Search results will display with Status as “Pending Editor Review” when the requests has been sent back to the Requestor by the Approver or Editor.

The following actions are available on the Manage Request Approval page for approvers to take appropriate action for a change request:

Field or Control

Description

Request ID

Click the request ID value on the Manage Request Approval search page to review registration details and review approvers.

When you click a request ID value from the search results, a detailed change request approval page displays for that change request.

Note: If the change request contains personal identifier or sensitive information, a message appears upon clicking the Request ID to alert the approver. Click the Change Details link to review these information before approval.

This message is only to alert the approver. It will not stop the approver from approving the Change Request.

Note: If the Supplier Name and Address are added to the financial sanctions list, a message appears upon clicking the Request ID to alert the approver to review and validate the supplier as eligible for payment before approving. This message is only to alert the approver. It will not stop the approver to approve the change request.

If any supplier is added to the financial sanctions list, the OFAC Checking status will be Failed OFAC checking; otherwise, the status will be OFAC checked.

For more information about Financial Sanctions Inquiry and Financial Sanctions Validation, see:

Understanding the Financial Sanctions Service

Understanding Financial Sanctions Validation

Validating Financial Sanctions

Personal Identifier / Sensitive

This field displays whether personal identifier or sensitive information is present in the change request.

  • Yes: Personal identifier or sensitive information is present in the change request.

  • No: Personal identifier or sensitive information is not present in the change request.

Pushback

Allows approvers to send back one step in the approval flow process to the approver who last approved the change request. This option is only available for second or subsequent approvers in a multiple approval workflow path.

Specify Additional Approvers icon

Allows approvers to add reviewers or other approvers to the existing approval or for other separately created approvals.

Request More Information

Allows approvers to send an email notification to the original request-submitter requesting for additional information. This notification includes a link with the change request ID. The requester who submitted the original request may then provide the requested information either by clicking the link in the email or by navigating to the history page to search for and select the pending change request.

Note: When the Supplier Request System Setup has been configured to allow modifications by Editor for registration requests, the Request More Information button sends the request goes back to the Editor, and not the requester.

Approve

Allows approvers to approve a change request. If the change request is approved, the master update status of the draft record is set to Approved, and the supplier records are updated. The submitter is then notified of the approval.

Note: If the change request contains personal identifier or sensitive information and the approver tries to approve it without reviewing the information on the Review page, the pop-up message appears again to alert the approver.

This pop-up message is only to alert the approver. It will not stop the approver from approving the Change Request.

For mass approval, if the change request contains personal identifier or sensitive information, the Approve link will be disabled when the approver selects the checkbox.

Deny

Allows approvers to deny a change request. If the change request is denied, the draft record approval status is updated and the process terminated. The submitter is notified of the denial.

Note: Depending on the set up in the supplier request system, an approver may be required to provide a reason code and comments when either requesting additional information or when denying a request.

Whenever there is reason code information present while there is communication with a requester, the Communication Details link displays on the Manage Request Approval details page. All reason codes and comments are included in the Communication Details, including those entered upon initial submission of the change request. If reason codes have not been used, the Communication Details link will not be displayed in the Manage Request Approval details page.

This example illustrates the fields and controls on the Communication Details Page.

Communication Details

Click the View Change Details link to view the modifications to the change request by requesters and editors. It displays the existing and proposed values.

This example illustrates the fields and controls on the Manage Request Approval - Change Details page.

Change Request Review Page

The change request values are updated in the supplier master after it is approved

Click the Adjustment History link to view the modifications to the change request by editors. Approvers associated to the permission list EPCO6201 only can view the Adjustment History page.

For more information on Adjustment History, see Adjustment History Page.

Click View Attachments link to review the list of available attachments. Click the attachment file name to view or download it.

Needs Attention - Below Personal Identifier/Sensitive fields are modified section displays the Change Request train stop and associated field names where personal identifier or sensitive information is available. Approver can review these field details on this page. This section only appears if personal identifier or sensitive information fields are available in the Change Request.