Gouvernement du Québec Simplifies the Move to OCI with Siebel Cloud Manager

Gouvernement du Québec (Québec Ministère de l'Économie), a public sector agency that supports sustainable economic growth in Quebec, Canada. Supports research and innovation to deliver economic benefits. Coordinates rapid development and implementation of the digital strategy, and ensures responsible governance of energy resources.

Gouvernement du Québec uses Siebel CRM as their core customer centric solution.

Recently, they transformed and modernized their CRM solution starting with moving Siebel to OCI with the goal to embrace cloud technologies and there by enhance performance.

Implemented “lift and shift” of their existing Siebel CRM enterprise to OCI using Siebel Cloud Manager (SCM), with Oracle Kubernetes Engine and Autonomous Oracle Database, which simplifies the whole migration process.

Business Benefits:

• Enables to embrace cloud technologies.
• Enhances overall performance of applications.
• Leads towards faster and innovative industry-specific applications using AI.
• Reduces total cost of ownership (TOC).
• Supports business continuity with disaster recovery enabled between two Oracle Cloud Regions (Montreal and Toronto).
• Supports low cost migration to cloud with latest technologies from existing on-premises deployments in hours.

• Gouvernement du Québec are a recognised Feature Innovator, not an Oracle Customer Reference.