What's New in This Release

What's New in February 2025, CM_25.2

The following table lists the changes in this revision of the documentation to support this release (CM_25.2) of the software.

Topic	Description
Deploying Siebel CRM on a Kubernetes Cluster using Siebel Installer	Updated topic. Added support for deploying Siebel CRM on Oracle Compute Cloud @Customer (OC3) using SCM.
Git Repositories for Siebel CRM Deployment	Added topic. Added support for Bring Your Own (BYO) Git, in addition to GitLab, in the Siebel CRM deployment payload. Describes how Git repositories are used and managed in Siebel CRM deployment.
Example Payload to Deploy Siebel CRM	Modified topic. Added the "Example Git Section for BYO-Git" section, to demonstrate how to configure `byo_git` section in the Siebel CRM deployment payload.
Parameters in Payload Content	Modified topic. Added the following parameters specific to BYO Git: `git_type, git_user, git_protocol_type, git_accesstoken, git_ssh_private_key, git_scm_repo_url, git_scm_repo_branch, git_scm_flux_folder, git_helm_repo_url, git_helm_repo_branch, git_url, git_selfsigned_cacert`.

What's New in January 2025, CM_25.1

The following table lists the changes in this revision of the documentation to support this release (CM_25.1) of the software.

Topic	Description
Deploying Siebel CRM on a Kubernetes Cluster using Siebel Installer	Added chapter. Describes the steps to deploy Siebel CRM containers on a Kubernetes cluster using Siebel Installer for SCM.

What's New in December 2024, CM_24.12

The following table lists the changes in this revision of the documentation to support this release (CM_24.12) of the software.

Topic	Description
Rotating Secrets	Added topic. Describes the procedure to rotate secrets.

What's New in November 2024, CM_24.11

The following table lists the changes in this revision of the documentation to support this release (CM_24.11) of the software.

Topic	Description
Overview	Added chapter. Provides an overview of deploying Siebel CRM containers on Kubernetes using Siebel Cloud Manager.

What's New in November 2024, CM_24.10.1

The following table lists the changes in this revision of the documentation to support this release (CM_24.10.1) of the software.

Topic	Description
Uploading Files to the SCM Container Using File Sync Utility	Added topic. Describes the steps to lift a Siebel environment hosted on another machine that has a Siebel CRM compliant operating system running on it.
Lifting a Siebel CRM Environment Running on Siebel CRM Compliant Operating System	Added topic. Describes how to upload files to the SCM container using File Sync Utility.

What's New in October 2024, CM_24.10

The following table lists the changes in this revision of the documentation to support this release (CM_24.10) of the software.

Topic	Description
Mirroring Siebel Base Container Images	Added topic. Describes how to mirror Siebel base container images and manage user’s container registry credentials.
Disabling OCI Monitoring for Siebel CRM	Added topic. Describes how to prevent sending metrics to OCI monitoring.
Disabling Log Analytics in Siebel CRM	Added topic. Describes how to stop streaming logs to OCI Logging Analytics.
Parameters in Payload Content	Modified topic. Added the `enable_oci_monitoring` parameter. Updated the description of the `registry_prefix` parameter.

What's New in September 2024, CM_24.8.1

The following table lists the changes in this revision of the documentation to support this release (CM_24.8.1) of the software.

Topic Description

Downloading and Installing Siebel Cloud Manager Modified topic. Made updates to the installation procedure.

Topic	Description
Downloading and Installing Siebel Cloud Manager	Modified topic. Made updates to the installation procedure.
Parameters in Payload Content	Modified topic. Added the `load_balancer_tls_secret_name` parameter.
Example Payload to Deploy Siebel CRM	Modified topic. Updated the examples in Example Kubernetes Cluster Sections for BYO-Kubernetes.

Parameters in Payload Content

Modified topic. Added the load_balancer_tls_secret_name parameter.

Example Payload to Deploy Siebel CRM Modified topic. Updated the examples in Example Kubernetes Cluster Sections for BYO-Kubernetes.

What's New in August 2024, CM_24.8

The following table lists the changes in this revision of the documentation to support this release (CM_24.8) of the software.

Topic	Description
Best Practices for Key Management	Added topic. Provides best practices for key management.
Key Points for Managing Secrets Using Secret Management Products	Added topic. Provides tips for managing secrets using secret management products.
Downloading and Installing Siebel Cloud Manager	Modified topic. Made updates to the installation procedure.
Notes on BYO-FSS (File System Service)	Added topic. Provides details about the BYO file system, which allows users to use an existing file system and mount target (exports for the file system) during the provisioning of Siebel environment.
Notes on BYO Kubernetes	Added topic, which contains the following subtopics: Notes on OKE (Oracle Container Engine for Kubernetes) Notes on OCNE (Oracle Cloud Native Environment) Notes on Other Kubernetes Cluster
Parameters in Payload Content	Modified topic. Updated these registry parameters: `registry_url`, `registry_user`, and `registry_password`. Added this registry parameter: `registry_prefix`. Added these infrastructure parameters: `kubernetes_type`, `oke_node_count`, `oke_node_shap`, `memory_in_gbs`, `ocpus`, `oke_cluster_id`, `oke_endpoint`, `oke_kubeconfig_path`, `kubeconfig_path`, `ingress_service_type`, and `ingress_controller_service_annotations`. Added these observability parameters: `storage_class_name`, `local_storage`, and `kubernetes_node_hostname`. Added this database parameter: `whitelist_cidrs`. Added these additional parameters: `mount_target_ip` and `export_path`.
Example Payload to Deploy Siebel CRM	Added the following sections: Example Payload when "Do not use Vault" Checkbox is Selected Example Kubernetes Cluster Sections for BYO-Kubernetes
Use Cases for Enabling Component Groups or Components	Modified topic. Included sample data for sai_quantum.yaml and provided details on how to enable component groups and components.

What's New in July 2024, CM_24.7

The following table lists the changes in this revision of the documentation to support this release (CM_24.7) of the software.

Topic	Description
Running the Siebel Lift Utility in Silent Mode (for Container Mode)	Modified topic. Updated the command and provided flag descriptions.
Running the Siebel Lift Utility in Interactive Mode (for Container Mode)	Modified topic. Updated the command and provided flag descriptions.

What's New in July 2024, CM_24.6.2

The following table lists the changes in this revision of the documentation to support this release (CM_24.6.2) of the software.

Topic	Description
Downloading and Installing Siebel Cloud Manager	Modified topic. Introduces the option to use HTTPS protocol for Siebel Cloud Manager during the installation.
Custom Siebel CRM Metrics	Modified topic. Provides additional examples to use more than one server manager command at the same time to collect metrics.

What's New in July 2024, CM_24.6.1

The following table lists the changes in this revision of the documentation to support this release (CM_24.6.1) of the software.

Topic	Description
Parameters in Payload Content	Modified topic. Added these observability parameters: `oci_log_analytics`, `smc_log_group_id`, `sai_log_group_id`, `ses_log_group_id`, `gateway_log_group_id`, `node_logs_log_group_id`, and `log_source_name`.
Enabling Log Analytics in Siebel CRM Observability	Modified topic. Provided sample code that Siebel CRM deployment payload for SCM should contain, if OCI Log Analytics has to be enabled in a BYOR deployment.

What's New in June 2024, CM_24.6

The following table lists the changes in this revision of the documentation to support this release (CM_24.6) of the software.

Topic	Description
Monitoring Siebel CRM Deployments	New chapter. Describes how to configure the Siebel CRM Observability – Monitoring solution.
Log Analytics in Siebel CRM Deployments	New chapter. Describes how to configure the Siebel CRM Observability – Log Analytics solution.
Parameters in Payload Content	Modified topic. Added these observability parameters: `siebel_monitoring`, `send_alerts`, `siebel_logging`, `enable_oci_log_analytics`, `enable_oracle_opensearch`, `mount_target_private_ip`, `export_path`, `oci_config_path`, `oci_private_api_key_path`, `oci_config_profile_name`, `smtp_host`, `smtp_from_email`, `smtp_auth_username`, `smtp_auth_password_vault_ocid`, and `to_email`.
Troubleshooting Issues Related to Siebel CRM Observability – Monitoring Solution	Added topic. Describes how to debug issues related to the Siebel CRM Observability – Monitoring solution.
Troubleshooting Issues Related to Siebel CRM Observability – Log Analytics Solution	Added topic. Describes how to debug issues related to the Siebel CRM Observability – Log Analytics solution.

What's New in April 2024, CM_24.3.1

The following table lists the changes in this revision of the documentation to support this release (CM_24.3.1) of the software.

Topic	Description
Resubmitting the Environment Creation Workflow	Modified topic. Introduced new functionality and parameters to allow any specific stage and all stages from any specific stage including that stage.
Updating Parameters During Rerun of Environment or Configuration APIs	Modified topic. Provided API example to update environment status as completed.

What's New in February 2024, CM_24.2

The following table lists the changes in this revision of the documentation to support this release (CM_24.2) of the software.

Topic	Description
Use Cases for Changing Log Level While Running PostInstallDB Setup	New topic. Provides information about changes to make to support use cases for changing log levels associated with the process of running PostInstallDBSetup.

What's New in January 2024, CM_24.1.1

The following table lists the changes in this revision of the documentation to support this release (CM_24.1.1) of the software.

Topic	Description
Installing Siebel Monthly Update in a Siebel CRM on OKE Environment Deployed by SCM	Modified topic. Added instructions for: Sourcing of virtual environment and k8sprofile Tagging git repositories before moving to the latest Siebel CRM version

Topic

Description

Installing Siebel Monthly Update in a Siebel CRM on OKE Environment Deployed by SCM

Modified topic. Added instructions for:

Sourcing of virtual environment and k8sprofile
Tagging git repositories before moving to the latest Siebel CRM version

What's New in January 2024, CM_24.1

The following table lists the changes in this revision of the documentation to support this release (CM_24.1) of the software.

Topic	Description
Cleaning up the Siebel File System	New topic. Provides instructions for cleaning up orphan files in Siebel File System using APIs.

What's New in December 2023, CM_23.12

The following table lists the changes in this revision of the documentation to support this release (CM_23.12) of the software.

Topic	Description
Enabling TLS 1.3 Support in Environments Prior to 23.11	New topic. Provides instructions to enable TLS 1.3 communication from client to server and server tier to server tier.

What's New in November 2023, CM_23.10.1

The following table lists the changes in this revision of the documentation to support this release (CM_23.10.1) of the software.

Topic	Description
Auto-enablement of Siebel Migration Application	New topic. Describes the details related to auto-deployed Siebel Migration application in Siebel CRM environments deployed using Siebel Cloud Manager.
Troubleshooting Issues Related to Siebel Migration Application in an SCM Deployed Siebel CRM Environment	New topic. Provides troubleshooting tips for migration application usage in SCM deployed Siebel CRM environments.
Parameters in Payload Content	Modified topic. Added the `migration_package_mt_export_path` parameter.

What's New in September 2023, CM_23.8.1

The following table lists the changes in this revision of the documentation to support this release (CM_23.8.1) of the software.

Topic	Description
Terminating SSL/TLS at the Load Balancer (FrontEnd SSL) using SCM	New topic. Describes mechanisms to enable frontend SSL (terminating SSL at the load balancer) with OKE provisioned Load balancer.
Assigning Pods to Nodes - Implementing Affinity and Anti-affinity on OKE using Siebel Cloud Manager	New topic. Describes how to use SCM to restrict Kubernetes pods to desired nodes using affinity/anti-affinity.
Parameters in Payload Content	Modified topic. Added these parameters: `load_balancer_ssl_cert_path`, `load_balancer_private_key_path`, and `load_balancer_private_key_password`.

What's New in August 2023, CM_23.8

The following table lists the changes in this revision of the documentation to support this release (CM_23.8) of the software.

Topic	Description
Using Security Adapters for Siebel CRM	Modified topic.

What's New in July 2023, CM_23.7.1

The following table lists the changes in this revision of the documentation to support this release (CM_23.7.1) of the software.

Topic Description

Using Security Adapters for Siebel CRM Modified topic. LDAP over SSL is now supported.

Topic	Description
Using Security Adapters for Siebel CRM	Modified topic. LDAP over SSL is now supported.
Parameters in Payload Content	Modified topic. Added these parameters: `enable_ssl`, `ldap_wallet_path`, and `ldap_wallet_password`. Modified description for `application_password`.

Parameters in Payload Content

Modified topic. Added these parameters: enable_ssl, ldap_wallet_path, and ldap_wallet_password.

Modified description for application_password.

What's New in July 2023, CM_23.7

The following table lists the changes in this revision of the documentation to support this release (CM_23.7) of the software.

Topic Description

Using Security Adapters for Siebel CRM New topic. Describes how to configure security adapters (security profile) provided with Siebel Business Applications.

Topic	Description
Using Security Adapters for Siebel CRM	New topic. Describes how to configure security adapters (security profile) provided with Siebel Business Applications.
Parameters in Payload Content	Modified topic. Added these parameters: `security_adapter_type`, `ldap_host_name`, `ldap_port`, `application_user_dn`, `application_password`, `base_dn`, `credentials_attribute_type`, `password_attribute_type`, `roles_attribute_type`, `shared_db_credentials_dn`, `shared_db_username`, `shared_db_password`, `username_attribute_type`, `use_adapter_username`, `siebel_username_attribute_type`, `siebel_admin_username`, `siebel_admin_password`, `anonymous_username`, `anonymous_user_password`, `propagate_change`, `hash_db_password`, `hash_user_password`, `salt_attribute_type`, and `salt_user_password`.

Parameters in Payload Content

Modified topic. Added these parameters:

security_adapter_type, ldap_host_name, ldap_port, application_user_dn, application_password, base_dn, credentials_attribute_type, password_attribute_type, roles_attribute_type, shared_db_credentials_dn, shared_db_username, shared_db_password, username_attribute_type, use_adapter_username, siebel_username_attribute_type, siebel_admin_username, siebel_admin_password, anonymous_username, anonymous_user_password, propagate_change, hash_db_password, hash_user_password, salt_attribute_type, and salt_user_password.

What's New in July 2023, CM_23.6.2

The following table lists the changes in this revision of the documentation to support this release (CM_23.6.2) of the software.

Topic	Description
Downloading and Installing Siebel Cloud Manager	Modified topic. Provided steps to use an existing VCN (Bring Your Own VCN).
Parameters in Payload Content	Modified topic. Added the following parameters for BYO-VCN: `siebel_lb_subnet_ocid` `siebel_private_subnet_ocid` `siebel_db_subnet_ocid` `siebel_cluster_subnet_ocid` `vcn_ocid_of_db_subnet`
Example Payload to Deploy Siebel CRM	Modified topic. Added an example payload for a scenario when "Use existing VCN" checkbox is selected.
Notes on BYO-VCN (Virtual Cloud Network)	New topic: Describes how to use your own VCN in OCI.

What's New in June 2023, CM_23.6

The following table lists the changes in this revision of the documentation to support this release (CM_23.6) of the software.

Topic	Description
About Siebel CRM Upgrade Factory	New topic. Introduces Siebel CRM Upgrade Factory that delivers an automated development upgrade including the quick setup of a development environment and the efficient transition from Siebel CRM 8.0 and above to the latest Siebel CRM Release Update.
Customizing the Configuration	Modified topic. Provided steps to Customize Siebel CRM configuration that require changes in helm charts repository Customize Siebel CRM Kubernetes deployment parameters that require changes in the Cloud Manager repository
Parameters in Payload Content	Modified topic. Updated the descriptions for `cpu` and `memory` payload parameters.
Example Payload to Deploy Siebel CRM	Modified topic. Updated payload examples with additional size parameters.
Updating Parameters During Rerun of Environment or Configuration APIs	Modified topic. Updated payload examples with additional size parameters.
Use Cases for Adding Profiles, Deployments, or Adding Resources to Individual Siebel Servers	Modified topic. Updated the use case for adding resources to individual Siebel servers.

What's New in May 2023, CM_23.5.1

The following table lists the changes in this revision of the documentation to support this release (CM_23.5.1) of the software.

Topic	Description
Installing Siebel Monthly Update in a Siebel CRM on OKE Environment Deployed by SCM	New topic. Provides the steps required to install the latest monthly updates in a Siebel CRM on OKE environment deployed by Siebel Cloud Manager.
Parameters in Payload Content	Added the `gateway_cluster_replica_count` parameter. Updated the description for the `db_home_admin_password` parameter.
Example Payload to Deploy Siebel CRM	Updated the description for the `db_home_admin_password` parameter.

What's New in May 2023, CM_23.5

The following table lists the changes in this revision of the documentation to support this release (CM_23.5) of the software.

Topic	Description
Using Vault for Managing Secrets	New topic. Introduces Vault integration for Siebel Deployment using Siebel Cloud Manager.
Downloading and Installing Siebel Cloud Manager	Modified topic. Details regarding Vault usage have been added.
Executing the Payload to Deploy Siebel CRM	Modified topic. Password location for basic authentication has been updated.
Parameters in Payload Content	Modified topic. Payload Parameters and Descriptions have changed. New Additions: siebel_keystore_password, siebel_truststore_password, db_admin_username, db_admin_password Renamed: siebel_admin_username(admin_user_name), siebel_admin_password(admin_user_password) Updates: table_owner_user, table_owner_password, default_user_password, anonymous_user_password, admin_password
About Siebel Cloud Manager (SCM)	Modified topic. Expands the list of third-party products and operators with brief descriptions.

What's New in April 2023, CM_23.3.1

The following table lists the changes in this revision of the documentation to support this release (CM_23.3.1) of the software.

Topic	Description
Checklist for Creating a BYOR Deployment	New topic. Before deploying a BYOR environment, you need to go through this checklist consisting of various steps to ensure that you have a smooth deployment.
Downloading and Installing Siebel Cloud Manager	Modified topic. Describes how to use Cloud Manager behind a proxy.

What's New in March 2023, CM_23.2.1

The following table lists the changes in this revision of the documentation to support this release (CM_23.2.1) of the software.

Topic	Description
Additional Administrative Tasks in Siebel Cloud Manager	Modified topic. Option for Updating Parameters During Rerun of Environment or Configuration APIs.
Parameters in Payload Content	Modified topic. New parameters included for VCN traffic routing.

What's New in February 2023, CM_23.2

No new feature introduced, contains only bug fixes and minor internal enhancements.

What's New in February 2023, CM_23.1.1

The following table lists the changes in this revision of the documentation to support this release (CM_23.1.1) of the software.

Topic	Description
Deploying Siebel CRM on OCI	Modified topic. Introduces the ability to use existing database available with user while with all other resources (such as OKE, File System, Mount Target etc.) are created by Siebel Cloud Manager during Siebel Deployment.

What's New in January 2023, CM_23.1

The following table lists the changes in this revision of the documentation to support this release (CM_23.1) of the software.

Topic	Description
Notes on OKE (Oracle Container Engine for Kubernetes)	Modified topic. Multiple Siebel environments can be provisioned in the same OKE cluster when the "Use Existing Resource" option is selected while creating the CM instance.

What's New in December 2022, CM_22.12.1

The following table lists the changes in this revision of the documentation to support this release (CM_22.12.1) of the software.

Topic	Description
Managing Custom Keystore	New topic. Introduces the feature to use custom Keystore and Truststore.
Downloading and Installing Siebel Cloud Manager	Modified topic. Introduces feature to use existing resources (like VCN, OKE, Database, Mount Target etc) rather than have Cloud Manager must create these resources anew for Siebel Deployment.
Deploying Siebel CRM on OCI	Modified topic. Introduces feature to use existing resources (like VCN, OKE, Database, Mount Target etc) rather than have Cloud Manager must create these resources anew for Siebel Deployment.

What's New in July 2022, CM_22.7.0

The following table lists the changes in this revision of the documentation to support this release (CM_22.7.0) of the software.

Topic	Description
Downloading and Installing Siebel Cloud Manager	Modified topic. A new Permissions step allows you to specify the permissions type for the Siebel Cloud Manager instance, either Instance Principal or User Principal. Shape configuration for a Siebel Cloud Manager instance has been renamed as CloudManager Instance Configuration and includes specifying whether to use a private IP address (the default) or a public IP address.
Troubleshooting a Siebel Cloud Manager Instance or Requested Environment	Renamed topic (from “Reviewing and Troubleshooting a Requested Environment”) and added a new subtopic Troubleshooting a Siebel Cloud Manager Instance.
Updating Siebel Cloud Manager with a New Container Image	Modified topic. This procedure has changed due to the migration.sh script, which is new in this release.
Use Cases for Making Incremental Changes	Modified topic. Added use cases for adding or updating web artifacts or other Siebel artifact files.

What's New in June 2022, CM_22.5.2

The following table lists the changes in this revision of the documentation to support this release (CM_22.5.2) of the software.

Topic	Description
Downloading and Installing Siebel Cloud Manager	Modified topic. Configuring the Siebel Cloud Manager stack now supports specifying the node shape for the Cloud Manager instance, the number of OCPU cores, and the memory in gigabytes.
Parameters in Payload Content Example Payload to Deploy Siebel CRM	Modified topics. For the DBCS_VM database type, the cpu_count parameter is now provided. This parameter is required where the shape is of flex type.

Topic

Description

Downloading and Installing Siebel Cloud Manager

Modified topic. Configuring the Siebel Cloud Manager stack now supports specifying the node shape for the Cloud Manager instance, the number of OCPU cores, and the memory in gigabytes.

Parameters in Payload Content

Example Payload to Deploy Siebel CRM

Modified topics. For the DBCS_VM database type, the cpu_count parameter is now provided. This parameter is required where the shape is of flex type.

What's New in June 2022, CM_22.5.1

The following table lists the changes in this revision of the documentation to support this release (CM_22.5.1) of the software.

Topic	Description
Troubleshooting Siebel Lift Utility Execution	Modified topic. Information is provided about error codes for Siebel Lift utility introspection.
Using Advanced Network Configuration Updating Siebel Cloud Manager with a New Container Image	Modified topics. Information is provided about configuring the Siebel Cloud Manager private subnet and mount target. The mount target is no longer part of the subnet siebel_private_subnet_cidr and must be migrated in a one-time step when you update Cloud Manager to a new container image. The subnet siebel_atp_subnet_cidr has been renamed to siebel_db_subnet_cidr. This subnet applies to all database choices.
Parameters in Payload Content Example Payload to Deploy Siebel CRM Multiple topics modified	Modified topics. Siebel CRM deployments on OCI now support the Database Service for Oracle Database (DBCS_VM), also referred to as Oracle Database Cloud Service, as well as Oracle Autonomous Database (ATP). In the payload, use the db_type parameter to specify either ATP or DBCS_VM. Different database parameters are used, depending on your selection. Parameters for ATP are now under the atp section and have been renamed to remove the atp_ prefix.

Topic

Description

Troubleshooting Siebel Lift Utility Execution

Modified topic. Information is provided about error codes for Siebel Lift utility introspection.

Using Advanced Network Configuration

Updating Siebel Cloud Manager with a New Container Image

Modified topics. Information is provided about configuring the Siebel Cloud Manager private subnet and mount target. The mount target is no longer part of the subnet siebel_private_subnet_cidr and must be migrated in a one-time step when you update Cloud Manager to a new container image.

The subnet siebel_atp_subnet_cidr has been renamed to siebel_db_subnet_cidr. This subnet applies to all database choices.

Parameters in Payload Content

Example Payload to Deploy Siebel CRM

Multiple topics modified

Modified topics. Siebel CRM deployments on OCI now support the Database Service for Oracle Database (DBCS_VM), also referred to as Oracle Database Cloud Service, as well as Oracle Autonomous Database (ATP).

In the payload, use the db_type parameter to specify either ATP or DBCS_VM. Different database parameters are used, depending on your selection. Parameters for ATP are now under the atp section and have been renamed to remove the atp_ prefix.

What's New in May 2022, CM_22.4.1

The following table lists the changes in this revision of the documentation to support this release (CM_22.4.1) of the software.

Topic	Description
About URLs for Siebel CRM Deployments on OCI Multiple topics modified	New and modified topics. Some of the base URL elements have changed in this release of Siebel Cloud Manager. Specifically, api/v1/environments has changed to scm/api/v1.0.
Customizing Configurations Prior to Greenfield Deployment Multiple topics modified	New and modified topics. For a greenfield deployment, you can optionally decouple the configuration and provisioning stages, for the purpose of customizing the configuration before you provision the environment.

Topic

Description

About URLs for Siebel CRM Deployments on OCI

Multiple topics modified

New and modified topics. Some of the base URL elements have changed in this release of Siebel Cloud Manager. Specifically, api/v1/environments has changed to scm/api/v1.0.

Customizing Configurations Prior to Greenfield Deployment

Multiple topics modified

New and modified topics. For a greenfield deployment, you can optionally decouple the configuration and provisioning stages, for the purpose of customizing the configuration before you provision the environment.