Hierarchy Components

This topic provides information about hierarchy components, which can be used in data visualization dashboards. This topic is part of About Data Visualization Components.

A hierarchy applet displays linked data in an ordered four-level hierarchy. The specific form of a hierarchy depends on your use case. For example, a hierarchy might display the following:

Contact (level 1)
Household (level 2)
Household contacts (level 3)
Opportunities (level 4)

The following figure illustrates such a hierarchy applet.

Example of a hierarchy component: This image is described in the surrounding text

Note the following:

In a hierarchy, fields that are mapped to business components can be configured and displayed based on specific requirements.
A drop-down menu allows the user to select and display level-4 data, such as Opportunities or Service Requests, depending on how you have configured the particular hierarchy.
If no level-2 hierarchy data exists, then the last level data is displayed, such as Contact and Opportunities.
As illustrated in the example figure and in sample configurations, positions 1.1.1 and 1.1.1.1 (and 1.2) typically display values from multiple fields. This is done through configuring calculated fields.

For configuration information, see Configuring Hierarchy Components.