Administering Addresses

Business administrators can administer addresses and related data for Siebel Field Service Integration to Oracle Real-Time Scheduler 2.x.

You can populate the Latitude and Longitude fields for addresses that are synchronized with Oracle Real-Time Scheduler 2.x. Oracle Real-Time Scheduler 2.x must have addresses that are associated with geocodes to successfully schedule and optimize appointments. Although you create and maintain address data in the Siebel application, you associate geocodes with addresses by using Oracle Real-Time Scheduler 2.x.

This topic contains the following related information:

• Associating Geocodes with Addresses in Bulk

• Associating Geocodes with Addresses for Service Regions

• Associating Geocodes with New Addresses

• Managing Activity Skills for Skills-Based Assignments

This task is a step in Process of Administering Schedules Using Siebel Field Service Integration to Oracle Real-Time Scheduler 2.x.