Creating Patch Requests (End User)
The release management team, which might include representatives from the major functional groups, tracks the overall health of the product release. They monitor product status and stability. They monitor the progress of the development effort through reports and charts in Siebel Quality. They then provide the final recommendations for shipment of the product.
The release management group also manages patch requests. A patch request (PR) is a resolved product issue with a resolution that you must deliver to a customer prior to the next scheduled release, through a maintenance release. The release management group makes sure that users immediately resolve in maintenance releases critical issues for which customers need fixes.
This topic contains the following related information:
This task is a step in Process of Managing Siebel Quality.