Event and Command Types

The following types of events and commands are defined in a communications configuration:

• Event. Communications Server supports three types of event definitions:

• Event handler. Defines how the Siebel client application responds to events in the communications system. Specifies a response to execute when an event handler matches an event. For more information, see Event Handlers.

• Event response. Determines a specific response to an event that matched the event handler that invokes the response. For more information, see Event Responses.

• Event log. Defines Siebel log-generation rules for communications events. For instance, events might be logged as activities (Action business component) or logged as another type of record. For more information, see Event Logs.

• Command. Defines communications commands that can be invoked in the Siebel application and specifies how they are to appear in the application. For more information, see Commands.

• Command data. Defines data associated with a communications command that is invoked. For more information, see Command Data.