CMU Address Sync Workflow

This workflow synchronizes address data between the Siebel CRM application and the billing application.

The following image shows this workflow.

A user initiates this workflow by creating an address record or by changing any field for the business component for an address record in the Siebel CRM application.

Workflow Description

This workflow performs the following actions:

1. Query Address. Queries for the updated address details.

2. Get Custom Attributes. Reads the enterprise details, such as the enterprise server name, language, and locale.

3. Set Custom Attributes. Sets the enterprise details as part of the request message.

4. Address Update Web Service. Calls an asynchronous proxy Web service to send the address details to the billing application.

Associated Business Service Methods. The following table shows the steps in this workflow that call business service methods.

Workflow Step	Method Called	In Business Service
Query Address	QueryById	CMU Query Address Service
Get Custom Attributes	GetEnterpriseParameters	CMU External Integration Service
Set Custom Attributes	SetAttributesToMessage	CMU External Integration Service
Address Update Web Service	UpdateCustomerPartyAddress	UpdateCustomerSiebelJMSProducer