Using the Airplane Icon on the Application Banner

The airplane icon on the application banner indicates whether Siebel Mobile (the mobile application) can connect to and synchronize data with the Siebel Server. If Siebel Mobile can connect to and synchronize data with the Siebel Server, then the application is connected to the Siebel Server and in online mode. If Siebel Mobile cannot connect to and synchronize data with the Siebel Server, then the application is disconnected from the Siebel Server and in offline mode.

The airplane icon, shown in the following table, indicates the state of the connection (online or offline) for Siebel Mobile.

Icon

Description

Status



Go Offline (Solid Airplane Icon)

Indicates a connected or online state, where synchronization (data upload and download) between Siebel Mobile and Siebel Server takes place automatically.



Go Online (Empty Airplane Icon)

Indicates a disconnected or offline state, where synchronization (data upload and download) between Siebel Mobile and Siebel Server does not take place automatically. In this instance, you must manually upload or synchronize data between the mobile application and Siebel Server by tapping Go Online (the empty airplane icon) and selecting a reconnection option as required. For more information, see the following procedure.

To use the airplane icon

  • Tap Go Offline (the solid airplane icon) on the application banner to go offline and work in disconnected mode. For more information, see the following topics:

  • Tap Go Online (the empty airplane icon) on the application banner, and then select one of the following options as required:

    • Upload and Go Online. Select this option to trigger a data upload and go online.

    • Sync and stay Offline. Select this option to synchronizes data but remain in offline mode.

    • Upload Only and stay Offline. Select to trigger a data upload only but remain in offline mode. For more information, see Synchronizing Data.