Modifying Product Offers

Because product offers are versioned, you modify them by modifying the Workspace version in the Versions view. Whenever you release a product offer, the product offer that you release is given a version number, and a new version named Work Space is automatically created.

Versions of product offers are different from versions of products and promotions because only the Start Date, End Date, and Active fields of the product offer can be different in different versions. Apart from these three fields, every other field of a product offer is uniform for all versions of the product offer. You must refresh the cache after making any changes to the product offer definition, so these fields remain uniform. For more information, see About Versions of Product Offers.

Note: If you change the data in any other field except the Start Date, End Date, and Active Field, then the change populates all of the older versions of the product offer as well as the new version.

To modify product offers

1. Navigate to the Administration - Product screen, then Product Offers view.

2. Select the Product Offer that you want.

3. Click the Versions view tab.

4. Make sure that the Work Space version is selected.

5. Select the Locked Flag check box.

6. Modify the Work Space version of the product offer by clicking the other view tabs and modifying the information.

   For more information about the information in each view, see Process of Creating Product Offers.

7. When it is time for customer service representatives and customers to view the modified product offer, click Release New Version.

8. From the Versions menu, select Clear Cache.