Web Services

This chapter includes information about the Web service that enables you to access the Siebel database from Microsoft Word. It includes the following topics:

• About the Word Web Service

• Seed Data for Word Web Service

• Requirements for Connecting Template to Siebel EAI

• Process of Configuring Word Web Service

• Downloading the Template for the Word Web Service

• Connecting the Word Template to Siebel EAI

• Process of Using Word Web Service to Perform a Mail Merge

• Getting the Data for a Mail Merge from the Siebel Database

• Refining Recipients for a Mail Merge

• Refining the Message for a Mail Merge

• Previewing Messages for a Mail Merge

• Printing or Sending Mail Merge Messages

• Logging Messages as a Siebel Activity