Collecting Timing Data

The Workflow Process Manager server component uses Siebel Application Response Measurement (SARM) to collect timing data. You can also use this data to monitor Siebel CRM performance. SARM saves this information to binary files. For more information about configuring SARM and the SARM analyzer, see Siebel Performance Tuning Guide.

The following table describes the SARM levels (SARM Level 1 and 2) that apply to a Workflow Process.

SARM Level	Description
1	The Workflow Process Manager business service records the time that Siebel CRM requires to run a business service method. RunProcess and ResumeInstance are examples of business service methods that run in the Workflow Process Manager.
2	The Workflow Process Manager business service records the time required to do the following: Run a business service method Run a Workflow Process step Write monitoring data to the disk SARM level 2 can help you measure the logging overhead that occurs if you increase the monitoring level of a Workflow Process.

The following table describes the area and subareas that apply to each SARM level.

Level	Area	Subarea	Description
1	WORKFLOW	CORDR_RESUME	Resume a paused Workflow Process.
1	WORKFLOW	CORDR_EXECUTE	Run a Workflow Process.
1	WORKFLOW	ENGNE_INVOKE	Call a method of the Workflow Process Manager business service.
2	WORKFLOW	STEPS_EXSTEP	Run a Workflow Process step.
2	WORKFLOW	MONTR_WRTE	Write monitoring data of a Workflow Process to disk.