Siebel Smart Answer Administration Tool

The Siebel Smart Answer Administration Tool provides all the required functionality for creating and managing a corpus, creating and maintaining categories, building, tuning and exporting a knowledge base, and monitoring the run time effectiveness of the exported knowledge base. All of this functionality is exposed in an easy to use GUI interface. With the Siebel Smart Answer Administration Tool, the corpus, the knowledge base model, and the knowledge base file created for use by the Siebel Smart Answer Server and the Siebel Smart Answer Manager components. For more information on how to use the Siebel Smart Answer Administration Tool, see Using the Siebel Smart Answer Administration Tool.