Items
Items are tangible goods or materials that an organization keeps in stock for sale or use in the future. You use items to keep track of material stocks—goods that are located in physical storage locations such as warehouses, storerooms, or service trucks—in the inventory control system.
Item Definition
You define items either by using the Item Definition component or by using the Item Master EIP to integrate with an inventory or purchasing system.
Because the synchronization of item definitions is one-way from the inventory or purchasing system to the PeopleSoft CRM system, PeopleSoft suggests that you create and update item records in the inventory or purchasing system, then publish them to PeopleSoft CRM.
Note: If you integrate with an inventory or purchasing system, you are unable to update the item definition within PeopleSoft CRM.