9 Installing Auto Service Request (ASR) Software

This chapter describes how to install Auto Service Request (ASR) for Exalytics machines.

Note:

Starting with the Oracle Exalytics Release 1 Patchset 1 (1.0.0.1), the Auto Service Request (ASR) feature is supported. For more information, see the chapter "New Features for Exalytics Machine" in the Oracle Exalytics In-Memory Machine Installation and Administration Guide for Linux.

It contains the following topics:

• About Oracle Auto Service Request (ASR)
  
• Recommended Configuration
  
• Before You Begin
  
• Installing ASR Manager on a Standalone System
  
• Activating Exalytics Assets Manually
  
• Viewing and Verifying ASR Assets ASR Manager
  
• Configuring Telemetry Sources
  
• Enabling Exalytics Machine Assets in My Oracle Support
  
• Sending Test Alerts
  
• Fault Coverage