12c Release 4 (22.214.171.124.0)
See the Preparing Your Environment chapter in Oracle Enterprise Manager Ops Center Installation for Oracle Solaris Operating System or the Preparing Your Environment chapter in Oracle Enterprise Manager Ops Center Installation for Linux Operating Systems for prerequisite information.
The OCDoctor is a tool utility that is designed to check systems for installation prerequisites, troubleshoots issues, and tunes systems for the Oracle Enterprise Manager Ops Center installation. For more information, see the OCDoctor chapter in Oracle Enterprise Manager Ops Center Administration.
See the Oracle Enterprise Manager Ops Center Installation for Oracle Solaris Operating System or the Oracle Enterprise Manager Ops Center Installation for Linux Operating Systems for installation and postinstall configuration instructions.
You can upgrade to version 126.96.36.199.0 from version 188.8.131.52.0.
If you are using a version earlier than 184.108.40.206.0, you must first upgrade to version 220.127.116.11.0.
Versions 18.104.22.168.0 and 22.214.171.124.0 can upgrade directly to version 126.96.36.199.0.
Version 188.8.131.52.0 can upgrade directly to version 184.108.40.206.0 or 220.127.116.11.0.
Versions 18.104.22.168.0, 22.214.171.124.0, and 126.96.36.199.0 can upgrade directly to version 188.8.131.52.0.
You can upgrade to version 184.108.40.206.0 from version 220.127.116.11.0 or version 18.104.22.168.0.
See the Oracle Enterprise Manager Ops Center Upgrade for upgrade procedures.
You can uninstall the components of Oracle Enterprise Manager Ops Center.
See the Uninstalling and Unconfiguring section of the Oracle Enterprise Manager Ops Center Administration for uninstallation procedures.
This section explains the known issues that you might encounter when installing, or upgrading to, Oracle Enterprise Manager Ops Center 12c and the possible workarounds available.
For information on known issues related to installation and postinstallation configuration, see the Oracle Enterprise Manager Ops Center Release Notes.
The following are known issues that you might encounter:
The installation does not check for the required packages such as
zlib.i686 on Oracle Linux.
zlib.i686 packages before or after the Oracle Linux installation.
If a Global Zone is in a private network and cannot directly access the Enterprise Controller, it cannot use ISO images stored in the Enterprise Controller library.
Copy the ISO image to the target system and use the local copy.
If the PDOM hangs or is slow to respond during an M6 discovery, the system can be displayed as a generic server.
If you configure a private network on the OS level outside of Oracle Enterprise Manager Ops Center, and the OS instance is the Enterprise Controller OS which is not agent managed, the newly configured network does not appear in the user interface.
Restart the Enterprise Controller.
The "Execute Operation" action is greyed out for groups of Operating System assets if at least one of them is in an unknown/offline state.
Select the Operational Plan first and then select the group as a target.
An installation can fail during the Install application packages step when SUNWuces.pkg failed to install. This occurs when the "users" group is an LDAP managed group, not a local group.
The first workaround is to continue the installation if it is in progress, or restart the installation if it has been interrupted.
The second workaround is to manually create a local "users" group and manually install the SUNWuces.pkg.
When attempting to OS Provision LDOM guests from a newly installed Proxy Controller, the AI downloads keep failing with an http 500 error showing different URL locations that are noted as the failure points.
23:23:19 Download: 25862/71703 items 251.0/723.4MB 34% complete (7.4M/s) 23:23:24 Download: 27804/71703 items 338.3/723.4MB 46% complete (14.9M/s) 23:23:29 Download: 30360/71703 items 354.3/723.4MB 48% complete (10.2M/s) 23:23:34 Download: 32781/71703 items 376.3/723.4MB 52% complete (3.8M/s) 23:23:39 Download: 33078/71703 items 403.1/723.4MB 55% complete (4.9M/s) 23:23:45 Download: 33080/71703 items 408.2/723.4MB 56% complete (3.3M/s) 23:23:48 Error occurred during execution of 'generated-transfer-1197-1' checkpoint. 23:23:48 Failed Checkpoints:23:23:4823:23:48 generated-transfer-1197-123:23:4823:23:48 Checkpoint execution error:23:23:4823:23:48 http protocol error: code: 500 reason: Internal Server Error23:23:49 URL: 'http://<IP Address>:8003/IPS/solaris/file/1/bf7046c17838279aaf2639f92317deaf14349673'23:23:4923:23:49 Automated Installation Failed. See install log at /system/volatile//install_logAutomated Installation failedPlease refer to the /system/volatile/install_log file for details
Edit the Apache
ProxyTimeout variables to increase them. Doubling the values should resolve the issue, but both can be further increased if necessary.
KeepAliveTimeout variable is in the
ProxyTimeout variable is in the
Ops Center relies on a kernel zone hostid to identify it uniquely from the global zone or the kernel zone, and to persist its configuration among different global zones.
If 2 kernel zones have the same hostid, they will correlate together, which means that there will be only 1 kernel zone listed in the UI, and management of a kernel zone may target the other kernel zone with the same hostid.
Having the same hostid is possible if the user manually sets the same hostid for 2 kernel zones, or if the same hostid is generated for 2 KZs configured in the same second.
Manually change the hostid for both of the kernel zones, then refresh the global zone.
The Logical Domain creation process allows the creation of LDoms with 1 GB of memory, but Oracle Solaris 11.2 requires a minimum of 2 GB. The creation job fails and the LDom cannot be used.
When creating a Logical Domain with Oracle Solaris 11.2, do not assign it less than 2 GB of memory.
After backing up the Enterprise Controller and restoring from that backup on a new system with the same hostname, a duplicate Enterprise Controller system is displayed in the UI in an unknown state.
Delete the missing assets from the user interface. If you cannot delete the missing assets from the user interface, delete the missing assets from CLI.
Launch the CLI on the system hosting the Enterprise Controller.
Type connect to connect to the Enterprise Controller.
Type gear to enter the gear mode.
Type list to list the assets to get the UUID of the asset you want to delete.
Delete the assets by using the following command:
delete -U <UUID> -f
On Oracle Solaris 10 systems, zstat on occasions produces excessive amounts of data in /var/adm/exacct/zstat-process resulting in filesystem fillup in production environment.
A temporary workaround is to run the following command:
svcadm restart svc:/application/xvm/zstat:default
However, this only clears the file temporarily, it will continue to grow.
A permanent workaround tells zstat not to record detailed tracking of system processes. Run the following commands on the system:
% mkdir -p /etc/opt/sun/oc % echo "zstat_exacct_allowed=false" > /etc/opt/sun/oc/zstat.conf % chmod 755 /etc/opt/sun /etc/opt/sun/oc % chmod 644 /etc/opt/sun/oc/zstat.conf % chown -Rh root:sys /etc/opt/sun/oc % /opt/SUNWxvmoc/bin/agentadm stop % /opt/SUNWxvmoc/bin/agentadm start
If a hostid generated in zonecfg is not within the range 0x0 to 0x7fffffff, then there is no hostid in the kernel zone operating system.
As the hostid is the correlation entry in Oracle Enterprise Manager Ops Center, following are the consequences:
If the kernel zone is running, the kernel zone asset is discovered or is removed from the Oracle Enterprise Manager Ops Center as you get the hostid from the OS.
If the kernel zone is not running, the kernel zone asset is recreated with the hostid set.
If the OS of the kernel zone is discovered, an OS is created but it does not correlate with the kernel zone asset as there is no hostid.
Update the kernel zone to a SRU when the hostid problem is fixed. Remove the operating system of the kernel zone from the Oracle Enterprise Manager Ops Center and rediscover the asset with or without agent.
Change the hostid in the kernel zone by providing a hostid that it supports using the command:
zonecfg -z <kz> set hostid=...
Remove the image UUID by using the command:
zonecfg -z <kz> remove attr name=image-uuid
Refresh the global zone. This destroys the current kernel zone model and recreates a new one with a new hostid.
If the operating system is running an agent, unconfigure and reconfigure the agent. If the OS is discovered agentlessly, delete the OS asset in Oracle Enterprise Manager Ops Center and rediscover the OS.
After discovering a system with a USB VNIC, an extra ethernet fabric appears in the domain model.
During the system discovery, the Oracle Enterprise Manager Ops Center must skip the USB interfaces. But, as the system is discovered with a USB VNIC with an IP plumbed on it, all the USB interfaces are considered as regular interfaces and causes an extra ethernet fabric to appear in the domain model. This leads to incorrect domain model and affects the network functionality.
Oracle Enterprise Manager Ops Center does not support USB network creation or representation.
As the USB network creation or representation is not supported, creating fabric for a USB data link on a server is not useful.
When performing dynamic zone management operations, current Oracle Enterprise Manager Ops Center behavior is to update the persisted zone configuration prior to the live zone configuration.
If a job fails to update the live zone configuration, the persisted zone configuration may be updated successfully. To synchronize the live zone configuration with the configuration displayed in Oracle Enterprise Manager Ops Center, restart the non-global zone.
Migrating local 12c database to remote 12c database with container times out after several hours as it was unable to lock an object during migration.
Ops Center migration from local database to remote database fails with the following error:
ORA-04021: timeout occurred while waiting to lock object
The ORA-04021 timeout error is caused by another session locking or using a package that you are attempting to execute. During migration, the Enterprise Controller drops and recreates the remote DB procedure
copy_oc_schema, if it exists from previous migration attempt. If the previous migration was aborted, this may cause a lock hold in the remote schema procedure
copy_oc_schema and the current migration waits until the lock is released or timeout occurs.
Apply the solution found in MOS Note 2079362.1: Ops Center migration from local database to remote database fails with error
ORA-04021: timeout occurred while waiting to lock object.
When performing Update Management and Delete Assets actions on a Proxy Controller, the session times out due to inactivity.
The session times out due to the presence of an active old session. This leads to performance issues.
Restart the Proxy Controller.
Once you have upgraded to the latest version of OpsCenter, if you are using a customer-managed database, you cannot revert to an earlier version by reverting only the Enterprise Controller system to a saved boot environment. You must revert both the Enterprise Controller system and database system to the same pre-upgrade state.
If you revert to an earlier version, all monitoring data gathered since the reversion point is lost.
If a deployment plan is initiated to create multiple zones in one job, using LUNs from a SAN library as zone storage, the deployment wizard uses a LUN for each zone from the SAN library as storage. The LUNs used are not locked until the matching zone gets created.
If a second deployment plan is initiated using the same SAN library, when the first deployment plan is still in progress, the deployment wizard will use the same available LUNs for zone storage which were already used earlier.
Therefore, both jobs will partially fail with only a few zones created. Do not submit these kind of jobs in parallel.
The accounts that are created as part of the Oracle Enterprise Manager Ops Center 12c installation are not listed in the documentation.
The following users and groups are created in Oracle Enterprise Manager Ops Center 12c:
Enterprise Controller Users - svctag, allstart, uce-sds, xvm, webservd
Enterprise Controller Groups - jet, uce-sds, webservd
Proxy Controller Users - svctag, allstart, uce-sds
Proxy Controller Groups - jet, uce-sds
The svctag and xvm users are expected to have the default UIDs of 95 and 60, respectively. The UIDs for the other users depend on the OS settings and are not expected to be a specific value.
On an Oracle Solaris platform, when you reboot the global zone hosting the kernel zone based on iSCSI storage, an error is displayed.
After the global zone has booted successfully, manually attach zones on the global zone again by using the following command:
zoneadm -z <ngz> attach
The zones disappear from the user interface. Hence refresh the Global zone to add them again.
During the creation of zone with a shared CPU, if you choose the allow override any profile values option, the shared CPU value is changed to dedicated CPU value and hence the creation of kernel zone fails.
The discovery of Kernel Zones using Infiniband is supported, but creating a Kernel Zone with Infiniband from Oracle Enterprise Manager Ops Center user interface is not supported.
The dynamic network edit of a zone is based on the Global Zone Solaris version. For Oracle S10 branded zones, the dynamic network edition should not be allowed.
You can start a job when the zone is running. This job will not dynamically edit the zone configuration. Restart the S10 branded zone at the end of the job for the zone configuration to be updated.
During the discovery of Oracle SPARC S7-2 and Oracle SPARC S7-2L systems, the discovery fails with an error message due to the
servicestate property which is disabled under the
/SP/services/ipmi/ file on the service processor.
The following error message is displayed:
Discovery driver reported: Fail to retrieve the ethernet ports IPMI for host <IP> exit with errors: Error: Unable to establish IPMI v2 / RMCP+ session Get Channel Info command failed
This error message does not describe the cause for the failure and the fix for the issue.
Log in to the service processor and enable the
servicestate property value by using the following commands:
cd /SP/services/ipmi/ set servicestate=enabled show /SP/services/ipmi/ /SP/services/ipmi Targets: Properties: servicestate = enabled v1_5_sessions = disabled
When creating a Kernel Zone from Oracle Enterprise Manager Ops Center user interface, if the user requires 2 interfaces, in order to connect 2 networks with an IP address in both interface in the Kernel Zone and if both networks are connected on the same interface in the Global Zone that will host the Kernel Zone, then both anets are properly created but one of the IPs may be missing in the Kernel Zone OS (the datalink is not configured in the OS).
Create the Kernel Zone without a maximum of 1 network interface from the same Global Zone lower-link. Once the Kernel Zone is created, additional network connections may be added from the same Global Zone lower-link using the Attach Network action.
When adding a new network interface with an IP address to a running kernel zone from its server asset, the new anet will be added only in the persistent zone configuration but does not add in the live zone configuration.
As a consequence, the new IP address will not be set in the kernel zone operating system.
/opt/SUNWxvmoc/bin/agentadm stop /opt/SUNWxvmoc/bin/agentadm start
Perform add network operation dynamically.
After an automatic move of the logical domain guest from a source server to a destination server, launching some operations on the recovered guest (reboot, delete, migrate, connect network, move metadata, automatic recovery) fails.
Error message displayed is as follows:
Could not perform operation because host ID collision has been found. You should apply the repair procedure described in Ops Center documentation and try again (61021).
Some operations fail when the host ID collision detection finds two images for the recovered guest, on source server and destination server. This issue will be automatically fixed when the source server is reachable again, since the image gets cleaned once the server is available.
You can also set collision.actions.check.hostid to false. Navigate to Administration > Configuration > Virtualization panel to set the configuration variable. This will prevent checking host ID collisions before launching these operations. After the source server is available again, set the variable back to true.
There is mismatch between vlan tagging information shown on network Dashboard and Network Details tab.
vlan Taggingattribute value as enabled, whereas Network Details tab shows
vlan Taggingattribute value as enabled only if vlan id is greater than VLAN_MIN value which is currently set to 2, otherwise it shows it as disabled for untagged networks.
Follow the Network Details tab to get the correct vlan tagging information about the network.
When upgrade fails at a customer site for some reason, rolling back to previous version, the subsequent successful upgrade leaves Proxy Controller in OFFLINE state, until it is manually restarted by the customer. Without restart, the Proxy Controller remains unreachable (OFFLINE), affecting the upgrade of associated Agent Controllers.
If Proxy Controller remains unreachable (OFFLINE) after upgrade, use proxyadm stop -w && proxyadm start -w to restart it.
oocli is not able to process correctly with shorter host ids. For example, reporting host ids collisions.
Host ids must be 8 characters long with pre-pending zeros if necessary.
/opt/SUNWoccli/bin/oc -e 'connect -u root -p xxxxxxx ; collisions ; check -t hostid -v 0x00999996'
If a user adds non OpsCenter content to the Solaris 11 Library using the EC BUI, when installing / configuring a remote Proxy Controller on Solaris 11, it is not able to configure the non-OC IPS publishers.
# rm -rf /var/opt/sun/xvm/uce/opt/server/proxy/* #/var/opt/sun/xvm/utils/install_ips_ac.sh -P 127.0.0.1
JDK 1.8.0_181 removes bundled Java derby. This breaks OpsCenter agent controllers and proxy controllers that rely on Java derby for monitored data. With Solaris 11.3 SRU 34 and Solaris 11.4, Java version greater than or equal to 1.8.0_181 is delivered
Do not upgrade Java/Solaris to the versions mentioned above without upgrading Ops Center agent and proxy controllers to the latest version (12.4.0).
The latest boot image in the EC library for T7 is
sol-11_3_17_5_0-fallback_boot-sparc.pkg, but it should be
Contact Oracle support.
It is occasionally observed that on certain environments scheduled jobs go missing.
When a language other than "English" is specified in the Create Oracle Solaris Zone wizard for Solaris 11.4 zones, the job fails at the Start Zone task. The SMF service
svc:/milestone/config:default on the non-global zone goes into maintenance. This is also observed outside of Ops Center when the zone is created through through command line as well.
Actions like discover, delete, and reset SP on the ILOM will fail if port 162 is occupied by any process other than the java process belonging to the Ops Center Proxy Controller.
Port 162 must be available for the Proxy Controller. No other application on the Proxy Controller should use this port.
On the Ops Center BUI, under Message Center, choosing the action Open SR on an incident fails with the error pop-up, Error creating SR.
After upgrading Solaris to Solaris 11.4 on the Enterprise Controller and Proxy Controller, the user
uce-sds loses the
sys group membership. This is an underlying Solaris bug. This impacts the UCE SMF services (
uce-server). This affects the corresponding operations like patching Solaris 10 servers, downloading OS image, and so on.
/etc/groupdirectory of the
# grep sys: /etc/group sys::3:bin,adm,root,uce-sds
Scheduled jobs run an hour prior on a Daylight Savings Time end date.
Note:Glassfish has several entries that have either expired or set to expire in 2019. These will be addressed by OCDoctor.
smf:nfs/clientand Prevents HA EC and Agent Startup
The existing NFS Library mountpoints in
/etc/vfstab prevent nfs/client SMF service starts after an OS reboot. This prevents Agent Controller startup on Global zone with associated NAS libraries or Enterprise Controller startup on an EC-HA node configured with a NAS mounted voting disk. This affects EC or an Agent Controller only when they are running on a Solaris 11.4 Operating System. Solaris 11.2 and 11.3 are not affected.
/etc/vfstab(Using # at the beginning of the line).
$ svcadm clear nfs/client
/etc/vfstab(Remove # from the beginning of the entries commented in the first step).
Planning linked: 0/2 done; 1 working: zone:eczone Linked progress: \pkg: update failed (linked image exception(s)): A 'sync-linked' operation failed for child 'zone:eczone' with an unexpected return value of 1 and generated the following output: pkg: 0/1 catalogs successfully updated: Framework error: code: 6 reason: Could not resolve host: oracle-oem-oc-mgmt-eczone URL: 'https://oracle-oem-oc-mgmt-eczone:8002/IPS/versions/0/
(GZ)# pkg publisher PUBLISHER TYPE STATUS P LOCATION solaris origin online F http://ipsrepo.oracle.com/solaris11/support/ GZ#
(NGZ) # pkg publisher PUBLISHER TYPE STATUS P LOCATION solaris (syspub) origin online T <system-repository> solaris (syspub) origin online F https://oracle-oem-oc-mgmt-eczone:8002/IPS/ cacao origin online F https://oracle-oem-oc-mgmt-eczone:8002/IPS/ mp-re (non-sticky) origin online F https://oracle-oem-oc-mgmt-eczone:8002/IPS/ opscenter origin online F https://oracle-oem-oc-mgmt-eczone:8002/IPS/
Example on the NGZ:
(NGZ)# pkg set-publisher -G https://oracle-oem-oc-mgmt-eczone:8002/IPS/ solaris (NGZ)# pkg set-publisher -G https://oracle-oem-oc-mgmt-eczone:8002/IPS/ cacao (NGZ)# pkg set-publisher -G https://oracle-oem-oc-mgmt-eczone:8002/IPS/ mp-re (NGZ)# pkg set-publisher -G https://oracle-oem-oc-mgmt-eczone:8002/IPS/ opscenter
Note:There might be other publishers pointing to OpsCenter’s IPS repository. For example: ha-cluster and so on.
opscenterneeds to be added to the global zone, so that the non-global zones can find the required OpsCenter packages during the OS upgrade. To do this, copy the file o
c-archive.p5pfrom the OpsCenter EC/PC installation on one of the non-global zones.
(GZ)# cp <EC-zonepath>/root/var/opt/sun/xvm/images/IPS/oc-archive.p5p /var/tmp/
(GZ)# pkg set-publisher -G ‘*’ -g /var/tmp/oc-archive.p5p opscenter
pkg sync-linked: Package 'network/ipfilter' must be uninstalled or upgraded if the requested operation is to be performed. Reject: pkg://email@example.com Reason: Package network/ipfilter is not installed in global zone. Reason: Excluded by synced parent incorporation 'consolidation/osnet/osnet-incorporation'
The above solaris bug is related to the two packages
system/locale/setterm, if they are installed on any of the non-global zones, but not on the global zone. The workaround is to install these packages on the global zones as well. The OS upgrade to 11.4 should now be successful. The above error may look different if the package
network/ipfilter is already installed on the global zone or not installed on any of the non-global zones.
(GZ)# pkg unset-publisher opscenter
(GZ)# /var/opt/sun/xvm/utils/install_ips_ac.sh -P 127.0.0.1
This will reconfigure the OpsCenter publishers on the non-global zones.
Executing job: jobs/04installPrereqs.pl --install Can't exec "pkginfo": No such file or directory at /var/tmp/xvmoc_full_bundle/./SunOS_sparc/Product/installer/Modules/util.pm line 1123. Use of uninitialized value in split at /var/tmp/xvmoc_full_bundle/./SunOS_sparc/Product/installer/Modules/util.pm line 1123. scripts/should_install_pkg: pkginfo: not found [No such file or directory] Error in running pkginfo against /var/tmp/xvmoc_full_bundle/./SunOS_sparc/Product/components/packages/SFWrpmlib.pkg. Error determining whether /var/tmp/xvmoc_full_bundle/./SunOS_sparc/Product/components/packages/SFWrpmlib.pkg is newer than installed.
This is because the svr4 package is no longer automatically installed with the solaris-small-server group installation in Solaris 11.4.
$ pkg install package/svr4
For zones created through OpsCenter, rediscovering the global zone without previous metadata, would lose the disk modeling of these greenfield non-global zones.
image-uuidattribute, to discover the zone as if manually created:
$ zoneadm -z <zoneName> halt
$ zonecfg -z <zoneName> info zonepath
$ zfs list -o name <zonepath>
$ zfs set -r mountpoint=<newMountpoint> <zpoolName>
$ zonecfg -z <zoneName> set zonepath=<newMountpoint>
$ zonecfg -z <zoneName> remove attr name=image-uuid
$ zoneadm -z <zoneName> boot
The following documents are related to installing and upgrading Oracle Enterprise Manager Ops Center 12c Release 4 (22.214.171.124.0).
Oracle Enterprise Manager Ops Center Release Notes, 12c Release 4 : This document provides links to other documentation for installing and uninstalling the software. It also includes a list of known issues related to installation and postinstallation configuration.
Oracle Enterprise Manager Ops Center Installation for Oracle Solaris Operating System, 12c Release 4: This document provides detailed instructions on performing a fresh installation of Oracle Enterprise Manager Ops Center on Oracle Solaris systems.
Oracle Enterprise Manager Ops Center Installation for Linux Operating Systems, 12c Release 3: This document provides detailed instructions on performing a fresh installation of Oracle Enterprise Manager Ops Center on Oracle Linux or Red Hat Enterprise Linux systems.
Oracle Enterprise Manager Ops Center Administration Guide, 12c Release 3: This document provides instructions on administering, managing, and uninstalling Oracle Enterprise Manager Ops Center.
You can view these documents in the Oracle Enterprise Manager Ops Center Documentation Library at
Oracle Enterprise Manager Ops Center Readme, 12c Release 4 (126.96.36.199.0)
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