Error Messages

Overview

This appendix describes the error messages if occur at the design time while testing an Oracle E-Business Suite connection and while creating an integration with the Oracle E-Business Suite Adapter as an invoke (target) connection in Oracle Integration Cloud Service. The possible resolutions are also included in this appendix.

For additional information on managing errors, see Managing Errors, Administering Integration Cloud Service chapter, Oracle Cloud Using Oracle Integration Cloud Service.

Error Messages While Testing an Oracle E-Business Suite Connection

The following table describes error messages if occur while testing an Oracle E-Business Suite connection with the Oracle E-Business Suite Adapter in Oracle Integration Cloud Service:

ICS Error Code Error Message Resolution
CASDK-0004 Invalid user name or password. Provide valid Oracle E-Business Suite user name and password combination.
CASDK-0005 User is not authorized to execute the service. Please check the user grants. All methods of the Metadata Provider service do not have required grants created. Grant the required user privileges to Metadata Provider service, as described in step 4, Setting Up the Oracle E-Business Suite Adapter.
Alternatively, this error could also occur if the access to Oracle E-Business Suite instance is forbidden or blocked from Oracle Integration Cloud Service. Ensure that Oracle Integration Cloud Service is able to access the Oracle E-Business Suite instance.
CASDK-0005 Verify ISG setup on Oracle E-Business Suite. Ensure to complete the setup tasks for Oracle E-Business Suite Integrated SOA Gateway (ISG), as described in Setting Up the Oracle E-Business Suite Adapter.
CASDK-0005 Verify the deployment of the Metadata Provider service on Oracle E-Business Suite. This error occurs due to either of the following reasons:
  • The Metadata Provider API is not deployed as a REST service.

  • All the methods of the API are not deployed with GET verb.

  • The API is deployed with GET verb but with a service alias other than "provider".


To resolve the issue, ensure to deploy all the methods in the Metadata Provider API with GET verb and with service alias "provider".
For information on deploying Metadata Provider service, see step 3, as described in Setting Up the Oracle E-Business Suite Adapter.
CASDK-0005 A connector specific exception was raised by the application, for example:
example.com/Error connecting to the Oracle E-Business Suite host.example.com
Provide valid Oracle E-Business Suite host and port information (http(s)://<ebs host name>:<port>) where Oracle E-Business Suite is configured for ISG REST services.
CASDK-0005 A connector specific exception was raised by the application.
The connection URL should be of the format: http://<ebs host name>:<port>
This error occurs due to invalid URL format.
To resolve the issue, remove any trailing slash in the URL. Ensure that the Oracle E-Business Suite connection URL is of the format: http(s)://<ebs host name>:<port>
CASDK-0007 Unable to establish a secure connection to example.com. SSL protocol related exception occurred.
- sun.security.validator.ValidatorException: PKIX path building failed:sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
- PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
- unable to find valid certification path to requested target
This error occurs because of SSL certificate issues.
If Oracle E-Business Suite requires a specific SSL certificate, ensure that you import or upload the Oracle E-Business Suite SSL certificate to Oracle Integration Cloud Service.
CASDK-0005 A connector specific exception was raised by the application.
- unknown protocol: example.com
This issue occurs because of protocol error.
To resolve the issue, the connection URL should be of the format: http(s)://<ebx host name>:<port>

Error Messages While Creating an Integration with the Oracle E-Business Suite Adapter as an Invoke (Target) Connection

The following table describes error messages if occur while creating an integration using the Oracle E-Business Suite Adapter as an invoke (target) connection at the design time:

Error Message Resolution
Empty set of values appear in the drop down during the Product Family selection. This error occurs when the Metadata Provider API in Oracle E-Business Suite only has the "isActive" method deployed, but the rest of all methods in the API are not deployed.
To resolve the issue, ensure to deploy all the methods in the Metadata Provider API with GET verb and with service alias "provider". For information on deploying Metadata Provider service, see step 3, as described in Setting Up the Oracle E-Business Suite Adapter.
Service is not deployed as a REST service in Oracle E-Business Suite. To use this service, deploy it from Integration Repository of Oracle E-Business Suite. Contact Oracle E-Business Suite Integration Administrator. This error occurs when the selected API is not deployed as a REST service.
Ensure that you deploy the selected API as a REST service. For information on deploying an API as a REST service, see step 3 as described in Setting Up the Oracle E-Business Suite Adapter.
Service Status: Not Deployed
Service is not deployed as a REST service in Oracle E-Business Suite. To use this service, deploy it from Integration Repository of Oracle E-Business Suite. Contact Oracle E-Business Suite Integration Administrator.
When a selected operation or method is not deployed as a REST service operation, this error occurs.
Ensure that you deploy the selected method in an API as a REST service operation.
The application has encountered an unexpected error. Please check the application connection details and credentials, and retry your request. This error occurs when any of the Metadata Provider API methods (such as getInterfaces, getMethods, getProducts) except the "isActive" method are deployed but do not have grants created.
To resolve the issue, in addition to deploying all the methods in the API with GET verb, ensure that you grant the required user privileges to Metadata Provider service, as described in step 4, Setting Up the Oracle E-Business Suite Adapter.