Creating a Service Request to Deploy BI Cloud Connector Console

If you are deploying FA HCM Cloud Release 9.2 data source, then during Initial Configuration, OTBI-Enterprise Implementors create a Service Request to deploy BI Cloud Connector on your Fusion Applications pod. When the Service Request is completed, Oracle Cloud Operations will supply you with the URL and login credentials for BI Cloud Connector Console.

Note:

If you are deploying a Release 10 Fusion Applications HCM Cloud data source or a Taleo HCM Cloud data source, then this SR is not required.
  1. Log an SR, and specify the details in the Description column:
    Option Description
    Action Deploy Fusion Applications Cloud Source System Data
    Problem Type

    Specify this information:

    Service Type: Oracle Fusion Global Human Resource Cloud Service.

    BI Applications deployment: OTBI-E

    Problem Type: Hosting Services – Application.

    Sub-Problem Type: Deploy Fusion Cloud Adaptor.

    User ID: User ID for access to BI Cloud Connector Console.

    FA POD details: Pod ID.

    FA POD: Stage OR Production.
    Additional Information

    This SR initiates the process for Oracle Hosting Operations to enable data extraction. Include the following information in the SR:

    Provide the Fusion Applications POD details. This must include the POD identifier (the URL used to access the Fusion environment).

    Indicate whether the FA POD is Stage or Production.