How do I search?

You can do a global search from the search box at the top of the Social panel, or you can search within a Conversation.

Performing a global search:

  1. Enter at least two characters in the search box at the top of the Social panel, then press Enter or click Begin Search icon.
  2. Optionally, select a filter from the Show menu to show a particular result type (for example, Conversations or documents).
  3. After filtering by a result type, you see some additional sort and filter options:
    • Sort By: Select how to sort your results.

    • Posted By: Limit your search to messages or documents posted by a particular person.

    • Posted When: Limit your search to messages or documents posted within a particular period.

    • Updated By: Limit your search to Conversations, collections, hashtags, or Social Objects updated by a particular user.

    • Updated When: Limit your search to Conversations, collections, hashtags, or Social Objects updated within a particular period.

    • Created By: Limit your search to Conversations, collections, groups, or Social Objects created by a particular user.

    • Created When: Limit your search to Conversations, groups, or Social Objects created within a particular period.

    • Includes Member: Limit your search to Conversations, collections, groups, or Social Objects with a particular member.

    • Favorites Only: Limit your search to only your favorite Conversations, collections, or Social Objects.

    • Include Public: Control whether to show public Conversations, collections, or Social Objects in your results.

    • Include Closed: Control whether to show closed Conversations, collections, or Social Objects in your results.

    • Document Type: If you filter your results to show documents, you can select which types of documents to show.

    • Include Deactivated: Control whether to show deactivated groups in your results.

    If you don't see an option that applies to your selected item type, click More filter options icon to show more options.

Click a result to open it.

Example 20-6 Searching within a Conversation:

  • To find unread messages, click the unread messages count (Unread messages button) in the toolbar, and use the up and down arrows (Up/down navigation buttons) to navigate through the unread messages.

  • To find flags assigned to you, click the flag count (Flag count button) in the toolbar, and use the up and down arrows (Up/down navigation buttons) to navigate through your flags.

  • To find text in the messages or documents, click the search icon in the toolbar, enter the text you want to search for, then press Enter. The matching text is highlighted in the messages. Use the up and down arrows (Up/down navigation buttons) to navigate through the results.

    Find text controls