Feedback provides a mechanism for end users to post general comments for application administrators and developers.
Adding Feedback enables application administrators and developers to gather real-time comments, enhancement requests, and bugs from application users. Feedback enhances communication between the user community and the application owners.
Feedback provides a mechanism for end users to post general comments for application administrators and developers. The posts include useful session state information to help developers determine where the end user sent the feedback from. Providing such an easy feedback loop enhances communication between the user community and the application owners, which leads to greatly improved end user satisfaction.
Creating Feedback:
Adds a Feedback navigation bar icon in the running application which users can click to leave feedback.
Creates an report for viewing and updating feedback.
Captures the application and page ID, feedback comments, date and time, and user information.
Choosing How to Add Feedback
You can create a Feedback page automatically using a wizard when you create a new application, or by adding a page to an existing application. In both the Create Application Wizard and the Create Page Wizard, you simply select the Feature, Feedback.
How Customers Submit Feedback
Users can submit feedback by clicking the Feedback navigation bar icon in the upper right of a running application. In the Feedback window, they can rate their user experience by selecting an emogi, entering feedback comments, or uploading files.
Viewing Feedback within an Application
Administrators and developers can track and manage Feedback at the application-level, by running the application and accessing Feedback region on the Administration page. To control whether users can upload attachments, click Feedback Settings. To view feedback entries, select User Feedback to view the Manage Feedback report.
Tracking Feedback in Team Development
Administrators and developers can track all feedback within a workspace in Team Development, Feedback. Each feedback entry tracks the application and page ID and name, displays any feedback comments. Administrators and developers can assign a status and classify the information as a Bug, To Do, or Feature.
Parent topic: Managing Feedback
Add a Feedback page when running the Create Application Wizard.
To create a database application which includes a Feedback page:
See Also::
Parent topic: Managing Feedback
Use the Create Page Wizard to add Feedback to an existing application.
Tip:
This section describes how to create a feedback by running the Create Page Wizard from the Application home page. You can also run this wizard in Page Designer by clicking the Create menu and selecting Page.
To add a feedback page:
Parent topic: Managing Feedback
Users can submit feedback by clicking the Feedback navigation bar icon in the upper right of a running application.
To submit feedback managed with the application:
Parent topic: Managing Feedback
View feedback within a running application by clicking User Feedback on the Administration page.
To view feedback within an application:
Parent topic: Managing Feedback
Configure feedback within a running application by clicking Feedback Settings on the Administration page.
Developer and administrators can also configure Feedback Settings that control support for attachments.
To configure Feedback Settings:
Parent topic: Managing Feedback