Changing Your Payment Method after Upgrading

This topic describes how to:

  • Upgrade to a paid account
  • Change your payment method
  • Terminate your paid subscription

Required IAM Policy

To use Oracle Cloud Infrastructure, you must be granted security access in a policy  by an administrator. This access is required whether you're using the Console or the REST API with an SDK, CLI, or other tool. If you get a message that you don’t have permission or are unauthorized, verify with your administrator what type of access you have and which compartment  to work in.

If you're new to policies, see Getting Started with Policies and Common Policies.

To upgrade to a paid account or change your credit card, you must be a member of the Administrators group. See The Administrators Group and Policy.

Authentication and Authorization

Each service in Oracle Cloud Infrastructure integrates with IAM for authentication and authorization, for all interfaces (the Console, SDK or CLI, and REST API).

An administrator in your organization needs to set up groups , compartments , and policies  that control which users can access which services, which resources, and the type of access. For example, the policies control who can create new users, create and manage the cloud network, launch instances, create buckets, download objects, etc. For more information, see Getting Started with Policies. For specific details about writing policies for each of the different services, see Policy Reference.

If you’re a regular user (not an administrator) who needs to use the Oracle Cloud Infrastructure resources that your company owns, contact your administrator to set up a user ID for you. The administrator can confirm which compartment or compartments you should be using.

Upgrade Your Free Account

Most new customers in the United States who create new accounts after January 28, 2019 can use these tools.

Note

If you created your account before January 28, 2019 or from outside the United States, use the following links: 

When you sign up for the Free Tier, your credit card is authorized for $1 USD (or its equivalent in your country) at the time of sign-up.

When upgrading your free account, however, your credit card is authorized for $100 USD (or its equivalent in your country) at the time of the upgrade.

For both cases, the credit card authorizations are immediately reversed on the Oracle side. The vendor/banking institution at your location, however, determines how long it takes for the reversal to be processed.

To upgrade to Pay As You Go
Note

The credit card you used to sign up for Oracle services is shown as a default payment method, and can be used for an upgrade to a paid account. If you want you use a different credit card for an upgrade, click Change Payment Method.
  1. Open the navigation menu and click Billing & Cost Management. Under Billing, click Upgrade and Manage Payment. The Upgrade page is displayed.
  2. The credit card you used to sign up for the Free Trial is already shown as your default payment method. You can use this credit card for the upgrade, or enter another credit card by clicking Change Payment Method, and then do the upgrade. To change your payment details, see To change your payment method before or after an upgrade.

  3. Under Pay As You Go, review the Pay As You Go upgrade description, and read the terms and conditions. Select the check box to indicate your agreement.
  4. Click Upgrade your account. A Confirm account upgrade confirmation is displayed.
  5. Review the upgrade confirmation and click Upgrade account.
  6. A notification is displayed that your account upgrade is in progress. The upgrade can take a day or two to complete.

You receive a confirmation email upon completion of the upgrade, and the Upgrade page later indicates that the upgrade was successful. Also, at the top of the page under Subscription Information, the Plan Type field changes from Free Tier to Pay As You Go.

To request a sales call
  1. Open the navigation menu and click Billing & Cost Management. Under Billing, click Upgrade and Manage Payment. The Upgrade and Manage Payment page is displayed.
  2. Under Request a sales call, click Request a sales call. The Contact Sales box is displayed.
  3. Enter a phone number and an email address.
  4. Click Submit.
To change your payment method before or after an upgrade

If you have a Free Tier account that you are upgrading to Pay As You Go, or already upgraded to a Pay As You Go account, you can change your payment method information.

Note

Only Pay As You Go accounts, or Free Tier accounts that are upgrading to Pay As You Go, are allowed to update credit card information.
  1. Open the navigation menu and click Billing & Cost Management. Under Billing, click Upgrade and Manage Payment. The Manage Payment page is displayed.
    Note

    If you already upgraded to Pay As You Go, the Manage Payment page title is displayed. Although the left menu always is Upgrade and Manage Payment, the page title shows Upgrade if your account is a Free Tier account, or Manage Payment if you have already upgraded.
  2. Under Payment Method, click Change Payment Method. The Oracle Payment method box is displayed.
  3. Under Add a new payment method, click Credit Card.
  4. Enter your credit card details and click Finish. A confirmation is displayed.
  5. Click Close. A notification is displayed that your payment details were updated.

Terminating Your Account

You can terminate your account at any time from the Tenancy Details page. From the time that your delete request has been duly processed, billing is stopped (even if you have running instances), and any running resources are terminated.