1. Business Interfaces Implementation Guide
  2. Work Order - Service Overview

Work Order - Service Overview

This chapter provides detailed information about the business interfaces that are available for the Work Order - Service business object.

This table lists all of the available interface components:

Interface Type

Available Interfaces

Business Services

The CustomerServiceManager published business service (JP170000) manages these business services:

  • J1700010 (processServiceOrder)

  • J1700010 (processServiceOrderV2)

  • J1700020 (getServiceOrder)

  • 1700020 (getServiceOrderV2)

  • J1700030 (getCommitmentDateTime)

  • J1700030 (getCommitmentDataTimeV2)

The Service Work Order (JP90CD00), which manages these business services:

  • Work Order Processor (J4800010)

  • Work Order Query Processor (J4800020)

Real-Time Events

This list includes the real-time events for the Work Order - Service business object:

  • RTLBROUT, which is a container event for RTLBRHDR.
Note: You can find additional technical information about each type of business interface component. For additional descriptions of the information available, and instructions for finding this information, see Accessing Additional Information for Business Interface Components.