Understanding the Notification Design Process

You might already have a business process that involves notifying users when an event has occurred, or you might have a business process in EnterpriseOne that involves Watchlists that provide alerts to users. Now you want to take the next step and improve your business efficiency by proactively sending the information to users anytime and anywhere. Notifications allow JD Edwards EnterpriseOne to be a proactive system and accelerate the time to complete business processes by setting notifications to run on a predefined schedule and send messages to subscribers via work center, email, text messages, or browser pop-up messages.

Before you can create a notification, you need to perform an analysis to:

• Identify the problem and the solution.

• Identify the type of notification you need for the information you want to share.

• Provide the ability for users to enter inputs to further define what they want to see.

• Identify what type of schedule makes sense.

• Name the notifications so subscribers easily understand what they provide and how often.

You can use a simple worksheet for your analysis or you could use a storyboard, flow chart, or a combination of methods depending on the complexity of your notification. Use the information captured from your analysis to configure notifications in the Orchestrator Studio as described in Creating Notifications with Orchestrator Studio 9.2.4 (Release 9.2.4.0).