Collection

Select the Collection tab.

Collection Manager

Enter the name of the collection manager who is responsible for managing this customer's account. You must set up the collection manager in the address book and then create an entry in the user-defined code table (system 01, type CM). When you set up the user-defined code value, you must also enter the collection manager's address book number in the Description 02 field. You enter the user-defined code that represents the collection manager in this field.

Deduction Manager

Enter the user-defined name or number that identifies an address book record. You can use this field to enter and locate information. If you enter a value other than the address book number (AN8), such as the long address or tax ID, you must precede it with the special character that is defined in the Address Book constants.

Send Statement To

Enter the code that identifies the billing address that prints on statements. Values are:

C: Customer (AN8)

P: Parent (PA8)

R: Payor (PYR)

1: First address number (AN81)

2: Second address number (AN82)

3: Third address number (AN83)

4: Fourth address number (AN84)

5: Factor/Special Payee (AN85)

6: Fifth address number (AN86)

Statement Cycle

Enter the code that enables you to group customers together for statement printing. For example, you can print statements for all customers that have a statement cycle of A on the 1st of the month, B on the 2nd day of the month, and so on. If you leave this field blank, the system assigns the first letter of the customer's alpha name.

Collection Report

Select this option to specify whether the customer's overdue invoices are eligible to appear on the collection report that you send to an external agency. When you select this option, the customer is eligible for external collections. (To update invoices for collection, you must run the program Update A/R from Address Book (R03B802) after you select this option.) When this option is not selected, the customer is not eligible for external collections.

Delinquency Fees

Select this option to specify whether to process delinquency fees for the customer. When this option is selected, delinquency fees are processed.

Print Statement

Select this option to specify whether to print statements for the customer or company. When the option is selected, statements are printed.

Delinquency Notice

Select this option to specify whether to print delinquency notices for the customer or company based on the notification instructions that are set up for the policy that you assign to the customer. When this option is selected, the system prints delinquency notices.