Hotkeys for CRM Support
You can navigate and interact with JD Edwards EnterpriseOne applications using hotkeys for quicker, more efficient workflow. Hotkeys are designed to work in conjunction with the browser's existing hotkeys and enable you to work solely using the keyboard.
There are several hotkeys that you can use to navigate through all JD Edwards EnterpriseOne applications. For example, you can press the Tab key on the keyboard to move the focus to the next field, button, or hotlink on any JD Edwards EnterpriseOne form. In addition to those hotkeys, additional hotkeys are available that enable you to use buttons on CRM Support forms without using the mouse.
To use these hotkeys, you must hold down the Shift and the Ctrl buttons on the keyboard while you press the hotkey. For example, N is the hotkey for the Add Answers button. To add answers to a script without clicking the Add Answers button, you press Shift + Ctrl + N on the keyboard.
This table lists all of the CRM support hotkeys:
Button |
Hotkey |
|---|---|
Add Answers |
N |
Add Any Node |
Y |
Add Question |
Q |
Add Script |
P |
Assign Solution |
N |
Clear Default |
L |
Clone |
L |
Delete Node |
D |
Edit |
D |
Email Selected Solutions |
M |
Finish |
N |
Launch Case |
L |
Launch Email |
M |
Next |
N |
No |
N |
Preview Runtime |
M |
Previous |
P |
Search |
Q |
Set Default |
U |
Validate Script |
L |
Yes |
Y |