Voiding a Posted Invoice

Access the Work with Customer Ledger Inquiry form.

To void a posted invoice:

1. Locate the invoice that you want to void, and then click Delete.

   Important: If you select an invoice with multiple pay items, the system voids all pay items.

2. On Confirm Delete, click OK.

3. On Enter Void Information, complete the Void G/L Date and Invoice Revision Code fields, and then click OK.

4. On Void Confirmation, click OK to confirm the void.

5. To verify the void, locate the voided invoice on Work With Customer Ledger Inquiry, and click Select to access Standard Invoice Entry.

6. To review the amounts that the system reversed in the Customer Ledger, select Invoice Revisions from the Row menu on Standard Invoice Entry.

7. To review the reversing entries that the system creates in the F0911 table when you void an invoice, select G/L Distribution from the Form menu on Standard Invoice Entry.

   • Void G/L Date

     Enter the date to which the system posts voided transactions.

     Do not enter a G/L date for a previous or future period.

   • Invoice Revision Code

     Enter the code that identifies the reason that an invoice pay item was voided.