Task Details (Release 9.2 Update)

In the Edit Incident form, select the Task tab and then select Task Details.

You can view the information about the tasks related to the incident using this form.

The Task Details form organizes the information into convenient sections to facilitate data entry. The options at the top of this form are important for One View Reporting. The Task Details form includes the following sections:

  • Incident: Use this section to describe incident conditions and to provide more information regarding the incident task.

  • Details: Use this section to record information regarding the details of the task, such as task type, priority, and task status.

  • Dates: Use this section to record the relevant dates of the task, for example, the beginning and ending dates of the task, estimated and actual completion dates of the task.

  • Category Codes: Use the 10 category codes in this section to further describe the task details related to the incident.

After you add or update information in the Task Details form, click the Save button on the form to save the changes. You must also click the Save button on the Edit Incident form to save the changes made to the incident.