Commitment Results

This report enables you to analyze how timely cases were closed relative to when they were committed to be resolved. You analyze cases for the number of days they were closed ahead of or after they were committed to be resolved. This report includes only closed cases.

The system categorizes case commitment results into four buckets: commitment met (closed early or on time), up to one month late, more than one month late, or timeliness N/A (cases that are not yet closed or have missing values for either of the dates used to determine this).

This report contains the following components:

• Average Number of Days Cases Closed Early or Late By Case Type (horizontal bar graph)

• Average Number of Days Cases Closed Early or Late By Assignee (Top 10) (horizontal bar graph)

• Average Number of Days Cases Closed Early or Late By Provider Group (Top 10) (horizontal bar graph)

• Case Commitment By Case Type (horizontal bar graph)

• Case Commitment By Assignee (horizontal bar graph)

• Case Commitment By Provider Group (horizontal bar graph)

• Average Days Early or Late (gauge)

• Closed Cases Commitment Results (pie chart)

• Commitment Results for Closed Cases (By Provider Group, Assignee, Case Type) (table)

• Reference tables with Case Type, Assignee, and Provider Group descriptions