Using Support Teams for Email Notification

This section discusses how to set up support teams for email notification.

Page Used to Use Support Teams for Email Notification

Page Name Definition Name Usage

Support Team by Contract Page

CA_EMAIL_CONTR

Define the support teams and email lists to be used for the workflow that you associate with the different activities within PeopleSoft Contracts.

Support Team by Contract Page

Use the Support Team by Contract page (CA_EMAIL_CONTR) to define the support teams and email lists to be used for the workflow that you associate with the different activities within PeopleSoft Contracts.

Navigation:

Customer Contracts, and then Create and Amend, and then Support Teams

This example illustrates the fields and controls on the Support Team by Contract page. You can find definitions for the fields and controls later on this page.

Support Team by Contract page
Field or Control Description

Contract

The support team and email address that you establish on this page is specific to this contract number.

The fields on this page are identical to those on the Support Teams by Contract Business Unit page.