Matching Process Flow

After you set up the Matching process and create vouchers to be matched:

  1. Specify the matching run control options and run the process on the Match Request page, from the Action field on the Invoice Information page in the Voucher component (VCHR_EXPRESS), or from the Match Workbench.

    1. If vouchers match successfully, the system sets the status of these vouchers to Matched and the voucher is available for payment.

    2. If vouchers do not pass the Matching process, the system flags them as exceptions.

      The system logs each match rule exception for the voucher in a voucher match exception log table that you can view using the Match Workbench. You can access the Match Workbench from the Match Request page, by clicking the Exceptions link on the Voucher Summary page in the Voucher component, or through general navigation.

  2. View the exceptions on the Match Exception Workbench Details page, where you can set the vouchers that have match exceptions to Credit Note, Match Dispute, or Override.

    You can also select a match rule action of Debit Memo if you specified it as an action on the Match Rule Type page and associated it to the match rule. The Matching process creates a debit memo adjustment voucher to resolve the matching exception.

    Note:

    Users need to have authority to override match exceptions to select match actions of Credit Note, Match Dispute, or Override. Define authority to override match exceptions on the User Preference - Procurement: Payables Online Vouchering page.

    • Vouchers with a match status of Match Dispute are not paid and remain in an unpayable state until you delete or correct them.

    • The next time that the Matching process runs, the system bypasses the individual match rules that you override.

    • Overridden vouchers are available for payment and are paid the next time the pay cycle is run.

      Note:

      Organizations typically correct a problem instead of overriding it. In general, it is best to rectify and reprocess incorrect associations and supplier differences rather than override them.

      Note:

      You can pay unmatched vouchers at the user ID level if you select the Pay Unmatch Voucher option on the User Preference - Procurement: Payables Online Vouchering page.

    • PeopleSoft Workflow notifies the appropriate user about the match exception, based on the route that you specify for the exception on the Match Rule Type page or the Match Rules - Workflow page.

  3. Correct the errors and rerun the Matching process.

  4. (Optional) You can undo selected matched vouchers after you run the Matching process.

    When you undo a matched voucher, you reset the match status of any purchase orders and receivers that are associated with and matched to a voucher. This enables you to match these purchase orders and receivers to other vouchers.

    • You can undo a matched voucher only if you have not yet paid or posted it.

    • You cannot undo a credit or exchange return to vendor (RTV) matched voucher.

    • You cannot undo a matched voucher if the related purchase order is closed.

    • You cannot undo a matched voucher if one of the receipts is associated with a voucher that is closed.

    • You cannot undo a matched voucher that is related to another voucher, unless the original voucher has been deleted.

    • You can undo a matched voucher and associated debit memo adjustment voucher if the vouchers have not been paid or posted and they do not require budget-checking.

      Note:

      If you try and undo a matched voucher that requires budget-checking, the system displays an error message indicating that you need to delete the debit memo adjustment voucher before you undo the matched voucher.

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