Alerts

Alerts are defined in Enterprise Component’s Events & Notifications framework.

The Alerts group level includes these links to transaction areas:

  • Owner Actions List

  • Worklist

  • Write-Offs Pending My Approval

  • Conversations to Review

Page Name Definition Alternate Navigation Usage

Owner Actions List

AR_WC_ALERTS_SEL

Accounts Receivable, and then Receivables WorkCenter, and then My Work pagelet.Click the Alerts: Owner Actions List link.

Or Accounts Receivable, and then Customer Interactions, and then Actions, and then Owner Action List, and then Owner Action List.

Review and act upon action list items assigned to the user.

Worklist

WORKLIST

Accounts Receivable, and then Receivables WorkCenter, and then My Work pagelet.Click the Alerts: Worklist link.

Or Worklist, and then Worklist.

Review and act upon workflow worklist tasks assigned to the user.

Write-Offs Pending My Approval

AR_WC_ITEMS_SEL

Accounts Receivable, and then Receivables WorkCenter, and then My Work pagelet.Click the Items: Write-Offs Pending My Approval link.

OrAccounts Receivable, and then Receivables Maintenance, and then Maintenance Worksheet, and then Update Maintenance Worksheet, and then Worksheet Application

Includes write-offs submitted for approval by a requestor and write-offs pushed back from a higher level approver. Allows the approver to approve, deny, or push back one or more worksheets.

Conversations to Review

AR_WC_ALERTS_SEL

Accounts Receivable, and then Receivables WorkCenter, and then My Work pagelet.Click the Alerts: Conversations to Review link.

Or Accounts Receivable, and then Customer Interactions, and then Conversations, and then View/Update Conversations, and then Conversations

Click the Add Conversation link on the Conversations tab or in the header region of the Collections Workbench.

Review conversations assigned to the user and access the Conversations page.