Correcting Errors

Pages Used to Correct Errors

Page Name	Definition Name	Usage
Correct Duplicate Payments - Totals Page	PAYMENT_DATA1	Review deposit totals and delete duplicate deposits created by the payment interface. See also Regular Deposit - Totals Page.
Correct Duplicate Payments - Payments Page	PAYMENT_DATA2	Provide detailed information for each payment in a regular deposit. See also Regular Deposit - Payments Page.
Correct Duplicate Payments - Action Page	PAYMENT_DATA3	Select an action to save the deposit or delete the deposit. See also Regular Deposit Balancing - Action Page.

Understanding Error Correction

Error correction involves comparing and matching your recorded business transactions with the bank transactions. If the totals or control amounts are out of balance on the Regular Deposit - Totals page, then the deposit is unbalanced. You must correct the errors.

Use these indications to determine whether the deposit is balanced:

• If the difference on the Regular Deposit - Totals page is zero, then the deposit is balanced.

• If the difference is not zero, then errors occurred.

• If the control total amount and entered total amount are the same on the Regular Deposit - Totals page, then the deposit is balanced.

You can delete a deposit that has unmatched remittance information or you can balance unmatched deposits using the Regular Deposit Balancing component (BALANCING).

Note:

The Regular Deposit Balancing component is available only if the deposit is out of balance.

Correct Duplicate Payments - Totals Page

Use the Totals page (PAYMENT_DATA1) to review deposit totals and delete duplicate deposits created by the payment interface.

Navigation:

• Accounts Receivable, and then Payments, and then Electronic Payments, and then Correct Duplicate Payments, and then Totals

• Accounts Receivable, and then Payments, and then Online Payments, and then Regular Deposit, and then Totals

• Accounts Receivable, and then Payments, and then Online Payments, and then Regular Deposit Balancing, and then Totals

Field or Control	Description
Hold Duplicate	If this is not a duplicate deposit, deselect the Hold Duplicate check box and make the deposit available for payment processing. If this is a duplicate deposit, click the Delete Deposit button to delete the deposit. This field is visible only if the Payment Loader process marked a lockbox deposit as a duplicate or if an EDI deposit contains duplicate payments.

Note:

If no lockbox or EDI deposit errors occurred, the Correct Duplicate Payments component is unavailable.

Correct Duplicate Payments - Payments Page

Use the Correct Duplicate Payments - Payments page (PAYMENT_DATA2) to provide detailed information for each payment in a regular deposit.

Navigation:

• Accounts Receivable, and then Payments, and then Electronic Payments, and then Correct Duplicate Payments, and then Payments

• Accounts Receivable, and then Payments, and then Online Payments, and then Regular Deposit, and then Payments

• Accounts Receivable, and then Payments, and then Online Payments, and then Regular Deposit Balancing, and then Payments

Correct Duplicate Payments - Action Page

Use the Correct Duplicate Payments - Action page (PAYMENT_DATA3) to select an action to save the deposit or delete the deposit.

Navigation:

• Accounts Receivable, and then Payments, and then Electronic Payments, and then Correct Duplicate Payments, and then Action

• Accounts Receivable, and then Payments, and then Online Payments, and then Regular Deposit Balancing, and then Action