Understanding Customer Analysis Pagelets

The Fluid Comprehensive Customer View delivers several customer analysis pagelets you can use to measure customer performance. You can access these pagelets using the Choose Metrics button on the Fluid Comprehensive Customer View. The pagelets are grouped by performance indicator type.

Note:

The pagelets are available in Analysis and Comparison view.

For more information on using these pages, see:

Working with Common Actions in the Fluid Comprehensive Customer View

Working with Pivot Grids in The Fluid Comprehensive Customer View

Customer Balances Analysis

Customer Balances analysis includes these pagelets:

  • Customer Sales

  • Customer Past Due

  • Customer Prepayments

  • Customer Collections

  • Customer Deductions

  • Customer Dispute Balance

  • Customer Doubtful Balance

Customer Balances Analysis

Customer Balances Analysis

Customer Information Analysis

Customer Information analysis includes these pagelets:

  • Customer Contact Information

  • Customer Credit Information

  • Customer Information

  • Customer Support Operations

  • Customer Address

Customer Information Analysis

Customer Information Analysis

Default Analysis

Default analysis includes these pagelets:

  • Customer Information

  • Customer Contact Information

  • Transaction Wheel

  • Customer Top Contracts

  • Customer Top Invoices

  • Customer Sales

Default Analysis

Default Analysis

Information and Totals Analysis

Information and Totals analysis includes these pagelets:

  • Customer Sales

  • Customer Collections

  • Customer Contact Information

  • Transaction Wheel

  • Customer Support Operations

  • Customer Information

  • Customer Past Due

  • Customer Deductions

  • Customer History Summary

Information and Totals Analysis

Information and Totals Analysis

Pivot Grid Analysis

Pivot Grid analysis includes these pagelets:

  • Customer Aging Analysis

  • Customer Items by Month Analysis

  • Customer Invoice Status Analysis

  • Customer Write Off Analysis

  • Customer Dispute Analysis

  • Customer Invoices by Month Analysis

  • Customer Overdue Analysis

  • Customer Contract Status Analysis

Pivot Grid Analysis

Pivot Grid Analysis

Top Analysis

Top analysis includes these pagelets:

  • Customer Top Contracts

  • Customer Top Payments

  • Customer Top Items

  • Customer Top Invoices

Top Analysis

Top Analysis