Recognition Notifications

The system sends out notifications to Recognition users when:

Posts are sent.

Notifications sent to: post recipients and recipient's direct managers (if post visibility is set to Employee and Manager). If new recipients are added to posts in edit mode, only they will be notified when posts are updated.
Comments are sent.

Notifications sent to: post recipients.
Posts or comments are reported and require review.

Notifications sent to: administrators.
Posts or comments are reported.

Notifications sent to: post authors.

Notification texts for recognitions are maintained in Text Catalog (object owner ID = HHR, sub ID = HRRC). Text IDs ending in -SBJ and -BDY are for email subject and body messages, -PHN for phone text messages, and -PSH for in-app alerts.

Users can select a notification entry or link to access the corresponding content on the View Recognitions Page (for manager and employee) or Reported Posts and Comments Page (for administrator).

Managed in Notification Composer, users may be able to personalize how (for example, email, in-app, and text) they receive these notifications from My Preferences, and then Notifications, as configured by the system administrator.