Using the URL Wizard

Click Select from the agent chat window during a chat session to open the URL wizard:

This example illustrates the fields and controls on the URL Wizard page. You can find definitions for the fields and controls later on this page.

A URL Wizard page having the following editable fields - URL Type, Portal Name, Node Name, Menu Name, Market, Component, Page Name, Action Type, Record Name, Field Name, Event Name, Function Name and URL

Use the wizard to form a URL to send to the customer. The URL Wizard page is a template that demonstrates constructing a URL and sending it to a customer. The URL wizard can be used as is or as the basis for developing URL generation for your application.

Field or Control	Description
URL Type	Select the type of URL that is being accessed. Values are: Component: Generates a PeopleSoft Pure Internet Architecture component URL. Component URL generation uses the PeopleCode built-in function GenerateComponentContentRelURL. See PeopleCode Language Reference: GenerateComponentContentRelURL function. External: Not currently used. Gen URL: Not currently used. iScript: Generates a PeopleSoft Pure Internet Architecture iScript URL. iScript URL generation uses the PeopleCode built-in function GenerateScriptContentRelURL.. See PeopleCode Language Reference: GenerateScriptContentRelURL function. Fields that are not required by the selected URL type are not available.
Show Relative URL	Click to display the relative URL that is generated by the values that you have entered into the page's fields.
URL	Displays the generated relative URL.
Push	Click to send the generated relative URL to the customer's chat window. The Push button demonstrates functionality that must be included in an application-specific URL wizard.
Push and Close	Click to send the generated relative URL to the customer's chat window and close the URL wizard. The Push and Close button demonstrates functionality that must be included in an application-specific URL wizard.